Campus Store Leader: Drive Sales & Team Growth

retailexternalfollett; South Carolina; On-site; USD 52,000 - 76,000; Full time

Job summary

Follett Higher Education in South Carolina seeks a Campus Store Manager to lead daily operations, drive sales, and deliver an engaging customer service experience across campus bookstore services.

You will mentor teams, manage performance, coordinate campus events, and partner with campus relations to support the bookstore's financial and strategic goals. This role requires strong leadership, retail experience, and the ability to balance operations with student-focused service.

Qualifications

• Bachelor's Degree or Equivalent.
• 3-5 years of retail management or strong customer service experience.
• General Computer Skills.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Vital customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
• Travel: minimal - less than 10%.

Responsibilities

• Drive results and oversee operating plans for traditional and peak periods.
• Lead in-store course materials activities in collaboration with course materials leadership.
• Partner with Regional Manager to review store financials and drive sales.
• Review and approve store markups, markdowns, and write-offs within guidelines.
• Ensure security of assets and safety of associates and customers.

Skills

Leadership

Customer service

Communication

Team development

Sales

Financial acumen

Problem solving

Time management

Relationship building

Influence others

Education

Bachelor's degree or equivalent

Job description

Follett Higher Education in South Carolina seeks a Campus Store Manager to lead daily operations, drive sales, and deliver an engaging customer service experience across campus bookstore services.

You will mentor teams, manage performance, coordinate campus events, and partner with campus relations to support the bookstore's financial and strategic goals. This role requires strong leadership, retail experience, and the ability to balance operations with student-focused service.