Campus Store Leader: Drive Sales & Develop a High-Impact Team

Follett Corporation; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Follett Higher Education in Atlanta, GA is seeking a Campus Store Leader to drive sales growth and deliver outstanding customer service. You will mentor team members and support store leadership in operations and financial performance.

Responsibilities include executing promotions, reviewing store financials, managing inventory, and maintaining a secure store environment. Strong communication and analytical skills are essential for this role.

Qualifications

• Associate's Degree or equivalent.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.

Responsibilities

• Drive sales by executing store plans and promotions during traditional and peak periods.
• Supervise team members (FT/PT and seasonal) and on-boarding for new hires.
• Greet customers, answer inquiries, and resolve escalated issues with a solutions-focused approach.
• Maintain store safety, integrity of assets, and adherence to policies.
• Oversee talent management and coverage during breaks and peak periods.
• Facilitate campus events and strengthen campus relationships.

Skills

Organizational skills

Time management

Problem-solving

Customer service

Communication

Presentation skills

Analytical skills

Financial acumen

Relationship building

Team influence & outreach

Education

Associate's Degree or equivalent

Tools

General computer skills

Job description

Follett Higher Education in Atlanta, GA is seeking a Campus Store Leader to drive sales growth and deliver outstanding customer service. You will mentor team members and support store leadership in operations and financial performance.

Responsibilities include executing promotions, reviewing store financials, managing inventory, and maintaining a secure store environment. Strong communication and analytical skills are essential for this role.