Campus Safety Night Shift Supervisor

Kenyon College; Gambier (OH); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Tuition waivers for children

Health, dental and vision insurance

TIAA retirement plan

Job summary

Kenyon College is seeking a Campus Safety Night Shift Supervisor in Gambier, OH to directly supervise Dispatchers and Field Officers, manage the campus safety communications center, and ensure routine patrol and emergency response operations.

The role emphasizes leadership, decision-making, and customer service while maintaining compliance with policies and laws; includes shift from 9:00 pm to 7:00 am and overtime as needed, with a $29/hour base plus a $1.50 shift premium.

Qualifications

• Strong leadership, decision-making, and problem-solving abilities.
• Excellent customer service and communication skills.
• Ability to supervise union personnel and coordinate operations.
• Experience in campus safety or security is a plus.

Responsibilities

• Direct supervision of Dispatchers and Field Officers.
• Oversee Campus Safety Communications Center operations.
• Coordinate emergency responses and incident management.
• Ensure staffing, training, and performance evaluations.
• Maintain compliance with policies, laws, and Clery Act.

Skills

Leadership

Decision-making

Problem-solving

Customer service

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Tools

Computer systems

Communications equipment

Report writing

Job description

Kenyon College is conducting a search for a qualified candidate to fill the position of Campus Safety Night Shift Supervisor. The Campus Safety Night Shift Supervisor is responsible for the direct supervision of Campus Safety union personnel, including Dispatchers (Telecommunication Officers) and Field Officers. The Supervisor ensures the efficient daily operation of the communications center, patrol functions, emergency response activities, and the delivery of professional safety and security services to the campus community. The position requires strong leadership, decision-making, problem-solving, and customer service skills while maintaining compliance with departmental policies, college regulations, and applicable laws. The hourly rate of pay will be$29.00/hour. All Campus Safety non exempt staff will receive a shift premium of $1.50 from 5:00 p.m. - 7:00 a.m.Overtime opportunities are available to support campus events, emergencies, staffing shortages through a staff rotation system, and other operational needs. Overtime assignments are offered in accordance with departmental procedures and staffing requirements.

Campus Safety Supervisors and Field Officers are assigned to a 4-10 work schedule and the work hours are 9:00 pm - 7:00 am.

Field Officer Functions

• A Campus Safety Supervisor is responsible for daily field operations and responsibilities as stated in the Field Officer position description.

Personnel Supervision

• Provide direct supervision, leadership, and guidance to Dispatchers and Field Officers.
• Monitor employee performance and ensure adherence to departmental policies, procedures, and standards.
• Conduct shift briefings and communicate operational updates.
• Assist with employee training, coaching, and professional development.
• Participate in performance evaluations and disciplinary processes as assigned.
• Ensure proper staffing levels and shift coverage in coordination with the Operations and Training Coordinator.

Dispatch Operations Oversight

• Supervise daily operations of the Campus Safety Communications Center.
• Ensure dispatch personnel effectively receive, prioritize, and relay information regarding emergencies, incidents, and service requests.
• Monitor radio traffic, telephone communications, and computer-aided dispatch systems.
• Review dispatch logs and incident reports for accuracy and completeness.
• Ensure timely notification of appropriate campus officials, emergency responders, and outside agencies.
• Provide support during critical incidents and emergency situations.

Field Operations Oversight

• Direct and coordinate patrol assignments and campus coverage.
• Monitor officer activity and ensure proactive patrol practices are maintained.
• Respond to incidents requiring supervisory involvement.
• Ensure proper handling of investigations, documentation, and evidence when applicable.
• Conduct building security inspections and review patrol activities.
• Assist with traffic control, crowd management, special events, and emergency operations.

Emergency Response and Incident Management

• Respond to emergencies, alarms, medical incidents, criminal activity, and other campus safety concerns.
• Serve as the on-duty incident commander until relieved by higher authority.
• Coordinate responses with local law enforcement, fire, and emergency medical services.
• Implement emergency procedures and assist with campus emergency management initiatives.
• Participate in after-action reviews and incident debriefings.

Administrative Responsibilities

• Review incident reports, daily logs, and other departmental documentation.
• Prepare reports and maintain records as required.
• Assist with policy development and procedural updates.
• Monitor equipment and vehicle readiness.
• Ensure compliance with Clery Act reporting requirements and departmental reporting standards.
• Participate in committee meetings, training programs, and departmental projects.
• Respond to emails to the Office of Campus Safety for operational responsibilities
• Ability to work overtime for shift coverage and departmental needs.
• Ability to multitask between field officer and administrative responsibilities.
• Will be included in the Supervisor on-call process within the Office of Campus Safety.

Collaboration and Community Engagement

• Foster positive relationships with students, faculty, staff, parents, and visitors.
• Provide exceptional customer service and conflict resolution.
• Promote safety awareness and educational initiatives throughout the campus community.
• Serve as a resource for campus departments regarding safety and security concerns.
• Work collaboratively with the Operations Division, Student Affairs Division, and other campus partners.
• Attend assigned campus meetings or meetings as needed in the Director’s absence.
• Will be involved with the Office of Campus Safety in providing community service projects to promote positive partnerships with the Kenyon community.

Assignments and Other Duties As Assigned

• Campus Safety staff may be assigned departmental tasks. The staff member who is assigned a task will be responsible for keeping up on their task, making sure the assignment is being performed correctly and in a timely manner, asking questions if needed along with giving reports to the Director or Associate Director when asked to do so.
• Campus Safety staff may be assigned to be part of a departmental committee to work on special projects. The staff member who is assigned to be part of a departmental committee will be responsible for:
  • Keeping up on their project
  • Making sure the assignment is being performed correctly and in a timely manner
  • Answering questions, if needed, along with giving reports to the Director when asked.
  • All responsibilities and duties assigned to the Office of Campus Safety can be assigned to any staff member within the Office of Campus Safety to complete a part of the task or overall assignment.

Core Competencies

• Integrity and professionalism.
• Effective communication.
• Customer service orientation.
• Attention to detail.
• Teamwork and collaboration.
• Critical thinking and decision-making.
• Adaptability and reliability.
• Commitment to the safety and well-being of the campus community.

Performance Expectations

The Campus Safety Supervisor shall:

• Demonstrate professionalism and integrity.
• Maintain operational readiness and accountability.
• Support a culture of teamwork, safety, and customer service.
• Ensure consistent enforcement of department policies and campus regulations.
• Serve as a role model for dispatch and field personnel.
• Promote continuous improvement and operational excellence within the Office of Campus Safety.

Knowledge, Skills, and Abilities

• Knowledge of campus safety and security operations.
• Understanding of emergency response protocols and incident command principles.
• Ability to supervise and motivate personnel.
• Knowledge of dispatch and communication center operations.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong report-writing and documentation skills.
• Ability to maintain confidentiality and exercise professional judgment.
• Ability to work effectively with diverse populations.

Working Conditions

• Must be available to work rotating shifts, weekends, holidays, and emergency call-backs as needed.
• Frequent walking, standing, and patrol activities.
• Exposure to adverse weather conditions and emergency situations.
• Ability to lift and carry equipment and perform duties requiring moderate physical activity.

Required Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum of three years of progressively responsible experience in campus safety, law enforcement, security, emergency communications, military, or related field.
• Previous supervisory experience preferred.
• Strong communication, leadership, and interpersonal skills.
• Ability to make sound decisions under pressure.
• Proficiency with computer systems, communications equipment, and report writing.
• Valid driver's license and ability to operate department vehicles.

This list is not an all-inclusive list of the duties / responsibilities of a Campus Safety Supervisor.

Benefits

• Kenyon offers benefits for employees and their family members.
• Children of employees are eligible for 100% tuition waivers at Kenyon, and through the Great Lakes Colleges Association, children of employees are eligible for 90% tuition waivers at twenty-three other of the nation's finest liberal arts colleges.
• We also offer health, dental and vision insurance, TIAA retirement, and many other benefits, including provisions for a spouse, families, and domestic partners.
• Details about benefits as well as conditions of employment are described more fully in our Staff Handbook.

Kenyon College is an equal opportunity employer, and we welcomeapplications from all qualified individuals. It is the College's policy to evaluate qualified applicantswithout regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression,sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status,marital status, or any other characteristic protected by institutional policy or state, local, or federal law.Kenyon College has a strong commitment to an inclusiveenvironment thatwelcomes all voices and perspectives.