Campus Safety Dispatcher

Notre Dame International; Notre Dame (IN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Overtime opportunities

403(b) retirement contribution

4/3 schedule (10-hour shifts) with rot

Wellness Center on campus

Job summary

The University of Notre Dame is seeking a Communications Officer to serve as the frontline link in campus safety. You will perform emergency dispatch duties, coordinate with police, fire, and EMS, and support operations across multiple campus divisions.

This role emphasizes compassionate service, teamwork, and data integrity within the CAD system, including monitoring alarms and assisting visitors at the service window. Training is provided to achieve required certifications.

Qualifications

• High school diploma or GED required.
• Experience in emergency dispatching or high-volume customer service preferred.
• Ability to stay calm in high-stress situations and multitask effectively.
• Willingness to obtain IDACS and EMD certifications through provided training.

Responsibilities

• Be the first point of contact for 9-1-1 and administrative calls.
• Dispatch police, fire, and EMS via radio and coordinate with team during incidents.
• Query localized and national databases to provide information to patrol officers.
• Monitor campus alarm systems and CCTV to assess risks and support operations.
• Provide premier customer service at the service window and collaborate with university departments.

Skills

Emergency dispatching

High-volume service

Typing/writing

IDACS & EMD training

Education

High school diploma or GED

Tools

CAD system

Job description

The University of Notre Dame is seeking a Communications Officer to serve as the frontline link in campus safety. You will perform emergency dispatch duties, coordinate with police, fire, and EMS, and support operations across multiple campus divisions.

This role emphasizes compassionate service, teamwork, and data integrity within the CAD system, including monitoring alarms and assisting visitors at the service window. Training is provided to achieve required certifications.