Communications Officer | NDPD

University of Notre Dame; Notre Dame (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

The University of Notre Dame in Indiana seeks Communications Officers to be the heartbeat of campus safety, handling emergency dispatch and coordinating with police, fire, and EMS. You will triage calls, monitor alarms and CCTV, query databases for patrol support, and provide friendly service at the service window while partnering with campus units.

Starting wage is $22.00 per hour with 10‑hour shifts on a 4/3 schedule and overtime opportunities; the University supports your growth through

Qualifications

• High school diploma or GED required.
• IDACS and EMD certifications obtainable through provided training.
• Ability to remain calm in high-stress situations.
• Strong multitasking and typing/writing skills.
• Commitment to teamwork and mutual respect within the center.

Responsibilities

• Handle 9-1-1 and administrative calls as the first point of contact.
• Dispatch police, fire, and EMS via radio and monitor field units.
• Query localized/national databases to support patrol officers.
• Monitor campus alarm systems and CCTV to identify risks.
• Provide premier customer service at the service window and coordinate with other departments.

Skills

Calm under pressure

Multitasking

Typing & writing skills

Team collaboration

Education

High school diploma or GED

IDACS certification (through training)

EMD certification (through training)

Job description

TheUniversity of Notre Dame is more than a workplace; it is a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University’s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you!

Job Description

Are you a dedicated professional ready to join a high-performing, collaborative team as the vital first link in campus safety? We are seeking Communications Officers to serve as the heartbeat of our daily operations and the cohesive support nucleus for all campus emergency operations. In this role, you will perform a full range of emergency dispatch duties while working in unison with numerous divisions across campus to facilitate safety responses. If you are a motivated individual eager to provide compassionate service within a supportive team environment, we invite you to apply.

The Impact You Will Make:

• Collaborative Crisis Response: You will be the first point of contact for the University community, triaging 9-1-1 and administrative calls while working in close proximity with team members to ensure seamless service.
• Tactical Coordination: You will utilize radio communications to dispatch police, fire, and EMS, maintaining active tracking to ensure the safety of field units and supporting your colleagues during active incidents.
• Data Integrity & Technical Support: You will serve as a technical resource, querying localized and national databases to provide critical information to patrol officers, ensuring team-wide data integrity within the CAD system.
• Shared Safety Monitoring: You will monitor campus alarm systems and surveillance technology (CCTV) to collaboratively identify risks and support public safety operations.
• Unified Community Engagement: You will provide premier customer service at our service window, assisting visitors and partnering with other University departments to solve problems.

Exciting University Benefits:

• Starting Wage: Minimum $22.00/hour.
• Dynamic Overtime Opportunities: Opportunities for additional income through voluntary and operational overtime, including behind-the-scenes access to major campus events, athletic games, concerts, and essential departmental coverage.
• Retirement: 10% University gross wage contribution to 403(b) retirement fund.
• Schedule: Innovative 4/3 schedule (10-hour shifts) with rotating weekends off.
• Wellness: Comprehensive on-campus Wellness Center with low co-pay options.

Join a team where teamwork and belonging are at the core of how we protect our community.

Qualifications

What We Are Looking For:

• Experience: 1 to 2 years of emergency dispatching or high-volume customer service experience is preferred but not required.
• Education: A high school diploma or GED.
• Team-Focused Traits: We are looking for individuals who can maintain calm in high-stress situations, possess strong multitasking abilities, strong typing/writing skills, and demonstrate a commitment to fostering comradery and mutual respect within the center.
• Collaborative Proficiency: Ability to obtain IDACS and EMD certifications (through provided training) and a drive to work toward the shared vision of the agency.

Professional Development: We are committed to your success. As a Communications Officer, you will join a culture of continuous learning where you can master dispatch platforms and advance your career through peer mentorship and training.

Additional Information

The University ofNotreDameseeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover,NotreDameprohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).Westronglyencourageapplicationsfrom candidates attracted to a university with a Catholic identity.