Campus Safety Communications Officer (4/3 Schedule)

University of Notre Dame; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Starting wage $22/hour

Overtime opportunities

403(b) retirement plan

4/3 schedule (10-hour shifts)

Wellness center

Job summary

University of Notre Dame is seeking Communications Officers to be the heartbeat of daily campus safety operations. You will perform emergency dispatch duties, triage calls, and coordinate with multiple campus divisions to enable rapid safety responses.

You will use radio, access CAD data, and monitor alarms/CCTV to support patrols and incident handling, while delivering excellent customer service at the service window.

Qualifications

• 1–2 years in emergency dispatching or high-volume customer service preferred.
• High school diploma or GED required.
• Calm under pressure with strong multitasking and communication skills.
• Willingness to obtain IDACS and EMD certifications through provided training.

Responsibilities

• Serve as first point of contact for campus community and triage 9-1-1 and admin calls.
• Dispatch police, fire, and EMS via radio and monitor field units.
• Query databases for critical information to aid patrol officers.
• Monitor campus alarm systems and CCTV to identify risks.
• Provide premier customer service at the service window and coordinate with departments.

Skills

Emergency dispatching

High-volume customer service

Multitasking

Typing/writing skills

Team collaboration

Education

High school diploma or GED

Tools

IDACS certifications

EMD certification

Job description

University of Notre Dame is seeking Communications Officers to be the heartbeat of daily campus safety operations. You will perform emergency dispatch duties, triage calls, and coordinate with multiple campus divisions to enable rapid safety responses.

You will use radio, access CAD data, and monitor alarms/CCTV to support patrols and incident handling, while delivering excellent customer service at the service window.