Campus Public Safety Dispatcher

University of North Carolina Pembroke; Pembroke (NC); On-site; USD 36,000 - 39,000; Full time

Job summary

University of North Carolina Pembroke seeks a Public Safety Telecommunicator to serve as the link between the public, campus community and police. You will relay information to officers, answer calls via radio, phone and alarm panels, and maintain safety logs.

You will also operate DCIN/CJ LEADS terminals and coordinate with local agencies. Mandatory certifications include Basic Telecommunicator and DCIN terminal operator or ability to obtain within set timelines.

Qualifications

• High School diploma or equivalent and ability to obtain required certifications.
• Must obtain DCIN or CJ LEADS related certifications as specified.
• Willingness to work rotating shifts, weekends and holidays.

Responsibilities

• Answer emergency and non-emergency calls promptly and professionally.
• Dispatch police, security and emergency services via radio and computer systems.
• Monitor alarms and CCTV; document incidents in real time.
• Maintain CAD/Records logs and report to supervisors.
• Provide information and support to campus population with discretion.

Skills

Multitasking

Communication skills

Calm under pressure

Education

High School diploma or equivalency

DCIN terminal operator certification or ability to obtain within 45 days

Basic Telecommunicator Certification or ability to obtain within one year

Tools

DCIN terminal operator

CJ LEADS

Public safety communications systems

Job description

University of North Carolina Pembroke seeks a Public Safety Telecommunicator to serve as the link between the public, campus community and police. You will relay information to officers, answer calls via radio, phone and alarm panels, and maintain safety logs.

You will also operate DCIN/CJ LEADS terminals and coordinate with local agencies. Mandatory certifications include Basic Telecommunicator and DCIN terminal operator or ability to obtain within set timelines.