Campus Police Dispatcher — Critical Emergency Communications

Monmouth University; West Long Branch (NJ); On-site; USD 45,000 - 61,000; Full time

Job summary

Monmouth University is seeking a Radio Dispatcher for the University Police department to handle incoming calls, assess priorities, and dispatch units accordingly. This temporary, on-campus role requires excellent communication and calm decision-making under pressure.

Responsibilities include monitoring CAD systems and security equipment, relaying information to agencies, and maintaining accurate dispatch records. Strong customer service and readiness for overtime are essential.

Qualifications

• High school diploma or equivalent required.
• Demonstrated customer service and communication skills.
• Ability to work under pressure and make quick decisions.

Responsibilities

• Answer calls and determine response requirements for emergencies and non-emergencies.
• Dispatch units per procedures and enter data in CAD.
• Monitor security cameras and radio transmissions; relay information as needed.
• Maintain strict confidentiality and handle sensitive information.

Skills

Customer service

Communication

Active listening

Multitasking

Stress management

Education

High school diploma or equivalent

Associate’s degree or equivalent education

Tools

Ultipro

Ellucian Colleague

Pro Watch

CAD system

Job description

Monmouth University is seeking a Radio Dispatcher for the University Police department to handle incoming calls, assess priorities, and dispatch units accordingly. This temporary, on-campus role requires excellent communication and calm decision-making under pressure.

Responsibilities include monitoring CAD systems and security equipment, relaying information to agencies, and maintaining accurate dispatch records. Strong customer service and readiness for overtime are essential.