Campus Parking & Compliance Specialist

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 23,000 - 26,000; Full time

Job summary

University of Missouri Parking & Transportation in Columbia is seeking an Office Support Assistant III to support campus enforcement operations. The role patrols and enforces campus parking lots and structures, documents occupancy, handles complaints, and coordinates tow/impound actions in line with university rules.

Responsibilities include customer service, cross-team communication between dispatch and ambassadors, and operating devices such as two-way radios and License Plate Recognition

Qualifications

• High school diploma or equivalent and at least 3 years of related experience.
• Valid driver’s license and proficient driving skills.
• Operate a personal computer and related software.
• Good time management and strong oral and written communication.
• Ability to work independently.
• Able to move 35+ lbs and work in all weather conditions.

Responsibilities

• Patrol and enforce campus parking lots and structures using LPR technology in a patrol vehicle.
• Document and maintain records for all parking lot and structure fill rates and population counts.
• Prepare files for parking lot and structure conditions, reporting damages or other parking conditions as needed.
• Handle parking complaints.
• Arrange for tow and impound of vehicles for violating University Parking Rules and Regulations.
• Boot Vehicles for violating University Parking Rules and Regulations.
• Provide exceptional customer service.
• Act as a point of contact for the enforcement team explaining regulations and expectations to customers.
• Communicate between dispatch office and other ambassadors to efficiently complete tasks.
• Operate technology including: Two-way radios, touch screen tablets, mobile printers and License plate recognition software.
• Perform other related duties as required.

Skills

Customer service

Oral and written communication

Time management

Independence

Driving skills

Weather resilience

Lifting 35 lbs

Education

High school diploma or equivalent

3 years experience

Job description

University of Missouri Parking & Transportation in Columbia is seeking an Office Support Assistant III to support campus enforcement operations. The role patrols and enforces campus parking lots and structures, documents occupancy, handles complaints, and coordinates tow/impound actions in line with university rules.

Responsibilities include customer service, cross-team communication between dispatch and ambassadors, and operating devices such as two-way radios and License Plate Recognition