Parking Ambassador

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 23,000 - 26,000; Full time

Job summary

University of Missouri Parking & Transportation in Columbia is seeking an Office Support Assistant III to support campus enforcement operations. The role patrols and enforces campus parking lots and structures, documents occupancy, handles complaints, and coordinates tow/impound actions in line with university rules.

Responsibilities include customer service, cross-team communication between dispatch and ambassadors, and operating devices such as two-way radios and License Plate Recognition

Qualifications

• High school diploma or equivalent and at least 3 years of related experience.
• Valid driver’s license and proficient driving skills.
• Operate a personal computer and related software.
• Good time management and strong oral and written communication.
• Ability to work independently.
• Able to move 35+ lbs and work in all weather conditions.

Responsibilities

• Patrol and enforce campus parking lots and structures using LPR technology in a patrol vehicle.
• Document and maintain records for all parking lot and structure fill rates and population counts.
• Prepare files for parking lot and structure conditions, reporting damages or other parking conditions as needed.
• Handle parking complaints.
• Arrange for tow and impound of vehicles for violating University Parking Rules and Regulations.
• Boot Vehicles for violating University Parking Rules and Regulations.
• Provide exceptional customer service.
• Act as a point of contact for the enforcement team explaining regulations and expectations to customers.
• Communicate between dispatch office and other ambassadors to efficiently complete tasks.
• Operate technology including: Two-way radios, touch screen tablets, mobile printers and License plate recognition software.
• Perform other related duties as required.

Skills

Customer service

Oral and written communication

Time management

Independence

Driving skills

Weather resilience

Lifting 35 lbs

Education

High school diploma or equivalent

3 years experience

Job description

Hiring Department

University of Missouri Parking & Transportation.

Job Description

• Patrol and enforce campus parking lots and structures using LPR technology in a patrol vehicle.


• Document and maintain records for all parking lot and structure fill rates and population counts.


• Prepare files for parking lot and structure conditions, reporting damages or other parking conditions as needed.


• Handle parking complaints.


• Arrange for tow and impound of vehicles for violating University Parking Rules and Regulations.


• Boot Vehicles for violating University Parking Rules and Regulations.


• Provide exceptional customer service.


• Act as a point of contact for the enforcement team explaining regulations and expectations to customers.


• Communicate between dispatch office and other ambassadors to efficiently complete tasks.


• Operate technology including: Two-way radios, touch screen tablets, mobile printers and License plate recognition software.


• Perform other related duties as required.

Shift

M-F 7:00am – 3:30pm

Minimum Qualifications

High school diploma or equivalent and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

A high school diploma or equivalent, Valid driver’s license, proficient driving skills, operate a personal computer and related software, good time management, oral and written communication skills, ability to work independently, able to move 35 + lbs. on some occasion and be able to work in all weather conditions.

Anticipated Hiring Range

Salary Range: $17.00 - $19.00 per hour

Grade: GGS 005

University Title: Office Support Assistant III

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Other Information

University of Missouri Parking & Transportation is dedicated to providing safe, efficient, and accessible parking and transit solutions for the Mizzou community. We manage campus parking facilities, Tiger Line shuttle services, and alternative transportation options to support students, faculty, staff, and visitors.

Our team is committed to excellent customer service, sustainability, and continuous improvement to enhance mobility and convenience on campus. Join us in keeping Mizzou moving!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.