Campus Parking Appeals & Compliance Liaison

Austin Community College; Fayetteville (AR); On-site; USD 55,000 - 63,776; Full time

Job summary

Austin Community College is seeking a Parking Services Liaison responsible for evaluating parking citation appeals and providing clear professional responses. The role requires maintaining good relationships while addressing complex customer inquiries and assessing campus parking facilities for improvements.

Qualified candidates should have a High School Diploma and two years of relevant experience, along with strong written communication skills. This position is essential for ensuring fair parking practices while promoting a positive community environment.

Qualifications

• Two years of experience in administrative law or high-level customer service.
• Ability to interpret complex legal codes.

Responsibilities

• Review and evaluate written parking citation appeals.
• Prepare and deliver professional written responses.
• Serve as a point of contact for escalated customer inquiries.

Skills

Knowledge of department operations

Knowledge of accounting principles

Exceptional written communication skills

Education

High School Diploma or equivalent

Associate or bachelor’s degree in criminal justice or related field

Job description

Austin Community College is seeking a Parking Services Liaison responsible for evaluating parking citation appeals and providing clear professional responses. The role requires maintaining good relationships while addressing complex customer inquiries and assessing campus parking facilities for improvements.

Qualified candidates should have a High School Diploma and two years of relevant experience, along with strong written communication skills. This position is essential for ensuring fair parking practices while promoting a positive community environment.