Campus Operations & Security Manager

Esperanza Health Center, Inc.; Philadelphia (Philadelphia County); Vor Ort; USD 54.000 - 70.000; Vollzeit

Zusammenfassung

Esperanza Health Center, Inc. in Philadelphia, PA seeks a Campus Operations & Security Manager to lead facilities management, environmental services, and security across multiple sites. The role ensures safe, welcoming environments for patients and staff while supporting service continuity.

The position oversees custodial and security teams, manages budgets, and collaborates with leadership on emergency preparedness and policy development. Full-time, on-site

Qualifikationen

• Self-directed and motivated.
• Facilities or operations management experience in a supervisory capacity.
• Experience developing and implementing policies and procedures.
• Excellent leadership, interpersonal, and communication skills.
• Strong organizational skills and attention to detail.
• Proficient in conflict resolution techniques.
• Demonstrated ability to work effectively with people of diverse ages, backgrounds, and life experiences.
• Independent thinker and effective problem-solver.
• Ability to integrate faith into work-related tasks.

Aufgaben

• Lead custodial supervisor and staff in scheduled cleaning activities and maintenance coordination.
• Oversee maintenance scheduling, expedites repairs, and ensures compliance with codes.
• Develop and manage facilities budgets and long-range capital plans.
• Coordinate access control, security, and emergency preparedness activities.
• Monitor vendor contracts and manage environmental services and facilities operations.

Kenntnisse

Leadership

Interpersonal skills

Communication

Conflict resolution

Organizational skills

Problem solving

Faith integration

Ausbildung

Bachelor's Degree in Facilities Management or related field

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Campus Operations & Security Manager

Full Time Management Philadelphia, PA, US

Salary Range: $54,000.00 To $70,000.00 Annually

CAMPUS OPERATIONS & SECURITY MANAGER

SUMMARY: The Campus Operations & Security Manager provides leadership and operational oversight of facility management, environmental services, physical security, and emergency preparedness across Esperanza Healthcare Center facilities. The position serves a dual role of ensuring safe, well-maintained, and welcoming environments for patients, staff, and visitors while meeting the maintenance and development needs of the organization. This position supervises custodial and security functions and may provide direct frontline operational support when necessary to maintain service continuity.

Compensation

$54,000 – $70,000 annually | Midpoint $62,000

Placement within the range is based on relevant experience, qualifications, demonstrated competencies, and internal equity.

Esperanza Health Center offers a comprehensive benefits package to eligible full-time employees, including medical, dental, and vision coverage; paid time off; retirement contributions; and other benefits designed to support employee well-being and professional growth.

Facilities Management

Serve as the primary steward of Esperanza's three facilities, overseeing all interior and exterior cleaning, maintenance, and capital improvement activities needed to sustain safe, pleasant, and welcoming environments for patients, staff, and the public.

Lead and direct the custodial supervisor and staff in scheduled daily and periodic cleaning activities; oversee the identification and scheduling of planned maintenance and expedite repairs as needed.

Ensure compliance with all state and local codes for facility and environmental safety, including maintaining appropriate licenses and certifications.

Monitor and manage maintenance contracts for equipment and environmental services; participate in the identification and selection of vendors and partners as appropriate.

Annually develop and manage the facilities budget in partnership with the Associate Operations Director; develop and manage annual and long-range (three-year) capital budgets.

Support operational logistics including room setup, furniture movement, and special facilities projects.

Develops and maintains tracking systems for the inspection, maintenance, and upkeep of facility infrastructure and equipment, including elevators, HVAC systems, plumbing, electrical systems, fire suppression and sprinkler systems, emergency lighting, generators, roofing, and building access control systems.

Campus Operations & Environmental Services

Oversee public access points and common areas across all facilities to ensure safe, organized, and mission-aligned environments.

Ensure assigned staff provide appropriate greeting, assistance, and workflow support throughout the campus.

Coordinate shipping and receiving processes and ensure adherence to established procedures.

Ensure Shared Spaces and common areas remain clean, organized, and safe through coordination with custodial and facilities staff.

Support coordination of patient flow and visitor access across facilities in collaboration with clinical and operations leadership.

Monitor activity across buildings, entrances, parking areas, and common spaces and ensure timely response to issues in accordance with established protocols.

Provide direct frontline coverage for environmental services, monitoring, or security functions when staffing shortages or operational needs require.

Safety & Security Management

Oversee physical security operations to safeguard buildings, grounds, assets, employees, patients, and visitors.

Ensure appropriate security staffing, systems, fire and life safety measures, and response protocols are in place to mitigate risks including accidents, fires, and natural disasters.

Recruit, train, supervise, and evaluate security personnel in accordance with organizational policies and procedures.

Coordinate access control, surveillance systems, and alarm monitoring.

Monitor security logs, investigate incidents, and prepare reports with corrective action recommendations.

Liaise with local police and partner organizations as needed.

Ensure staff awareness of security responsibilities through training and communication initiatives.

Participate in an environment of care and safety rounds.

Support the development and maintenance of Emergency Operations Plans for each facility in accordance with regional and national best practices.

Conduct and log periodic emergency drills and tabletop exercises; incorporate lessons learned into updated plans.

Policy & Procedure Development

• Self-directed and motivated
• Facilities or operations management experience in a supervisory capacity
• Experience developing and implementing policies and procedures
• Excellent leadership, interpersonal, and communication skills
• Strong organizational skills and attention to detail
• Proficient in conflict resolution techniques
• Demonstrated ability to work effectively with people of diverse ages, backgrounds, and life experiences
• Independent thinker and effective problem-solver
• Ability to integrate faith into work-related tasks

Knowledge, Skills, and Qualifications

• Bachelor's Degree in Facilities Management, Operations, or a related field, or an equivalent combination of education and experience; security experience or security management experience preferred.
• Proven experience in facilities or operations management, with customer service responsibility
• Familiarity with building systems, maintenance operations, and vendor management
• Familiarity with closed-circuit television, alarm systems, and building access control systems
• Strong written and verbal communication skills for both individual and group audiences Working Conditions

Working Conditions

• Ability to spend 75% of work time on their feet
• Ability to lift up to 50 pounds
• Ability to drive a company vehicle
• Weekend and evening hours variability can be expected