Campus Operations & Guest Experience Coordinator

Compass Group USA; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Rapport, a division of FLIK Hospitality Group and a member of Compass Group USA, seeks a Campus Operations Coordinator to create an exceptional workplace experience by welcoming and supporting associates, clients, and visitors across campus environments.

This role coordinates facility services, meetings, and events, builds relationships across support teams, and ensures spaces are ready and professional every day.

Qualifications

• Bachelor's degree preferred or equivalent experience in hospitality, workplace operations or conference services.
• Two or more years of experience in hospitality, workplace operations, conference services, or related environments.
• Excellent interpersonal, organizational, and communication skills.
• Strong customer service orientation with a proactive, solution-focused mindset.
• Ability to prioritize multiple responsibilities while adapting to changing operational needs.
• Proficiency in Microsoft Office applications.

Responsibilities

• Serve as a visible campus resource, delivering exceptional customer service and concierge-style support to associates, clients, and visitors.
• Maintain the operational readiness of workplace, conference, and shared campus environments through proactive awareness and timely coordination of support services.
• Identify operational needs and coordinate appropriate resources to resolve facility, housekeeping, technology, furniture, and workplace concerns.
• Support the successful execution of meetings and events by ensuring conference spaces remain welcoming, functional, and ready throughout the day.
• Respond professionally and calmly to changing operational priorities.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service oriented

Education

Bachelor's degree or equivalent experience in hospitality, workplace operations or conference services

Tools

Microsoft Office

Job description

Rapport, a division of FLIK Hospitality Group and a member of Compass Group USA, seeks a Campus Operations Coordinator to create an exceptional workplace experience by welcoming and supporting associates, clients, and visitors across campus environments.

This role coordinates facility services, meetings, and events, builds relationships across support teams, and ensures spaces are ready and professional every day.