Campus Network Analyst: Data, Voice & Wireless

NorthWest Arkansas Community College; Bentonville (AR); On-site; USD 44,000 - 54,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) invites applications for a Network Analyst to support and maintain data, voice, and wireless networks across campus. The role emphasizes monitoring performance, implementing upgrades, and building strong relationships with users and vendors to deliver reliable technology solutions.

The ideal candidate will have an associate degree or equivalent experience and at least three years in network or enterprise tech environments, with two years in a lead

Qualifications

• The formal education equivalent of an associate degree in computer science, information technology, information systems, networking, or a related field.
• Three years of progressively responsible experience in network administration, systems administration, or enterprise technology environments supporting multiple business and technical operations.
• Two years of experience serving in a lead technical or systems administration capacity, including coordinating projects, implementing technology solutions, and collaborating with cross-functional stakeholders.
• Demonstrated knowledge of enterprise networking, systems administration, information security, scripting and automation, disaster recovery planning, and industry best practices for maintaining secure and reliable technology environments.

Responsibilities

• Maintain, configure, upgrade and support all campus networks including data, voice and wireless and related systems.
• Install, integrate and support new and existing systems and applications as needed.
• Monitor network performance which includes availability, utilization, throughput and latency.
• Monitor network security systems and respond to potential threats, vulnerabilities, and incidents in coordination with cybersecurity and IT staff.
• Maintains firmware, operating systems, and software updates for network infrastructure devices and related systems.
• Troubleshoot and resolve network issues and proactively optimize network performance and security measures.
• Resolve problems reported by end-users.
• Research and make recommendations on computer systems and network systems.
• Analyzes system and network logs to identify source of errors and collaborates with IT team to resolve both hardware and software problems as needed.
• Maintains a status list for all projects along with insuring deadlines are met and expectations exceeded.
• Travel to offsite locations to troubleshoot and repair issues as needed.
• Builds positive relationships with customers, vendors, and stakeholders while providing excellent technical service and support.

Skills

Networking concepts

Information security

Scripting

Project coordination

Communication

Time management

Education

Associate degree in computer science or related field

Job description

NorthWest Arkansas Community College (NWACC) invites applications for a Network Analyst to support and maintain data, voice, and wireless networks across campus. The role emphasizes monitoring performance, implementing upgrades, and building strong relationships with users and vendors to deliver reliable technology solutions.

The ideal candidate will have an associate degree or equivalent experience and at least three years in network or enterprise tech environments, with two years in a lead