Campus Network Administrator: Aruba & Wireless

College of the Holy Cross; United States; On-site; USD 80,000 - 87,000; Full time

Job summary

College of the Holy Cross in Worcester, MA is seeking a Network Administrator to maintain the College’s wired and wireless network infrastructure and ensure reliable day‑to‑day operations. The role involves hands‑on on‑campus work, collaboration with the Senior Network Engineer, and documentation to support ongoing network health.

Responsibilities include deploying Aruba switching and wireless infrastructure, managing access points, and performing hardware lifecycle activities while maintaining

Qualifications

• Bachelor's degree in a technical discipline or equivalent
• Minimum of three years of progressively responsible experience supporting enterprise networking environments
• Demonstrated experience supporting enterprise switching and wireless infrastructure
• Working knowledge of TCP/IP networking, Layer 2 switching, Layer 3 routing, VLAN architecture, DHCP, DNS, wireless networking, and network troubleshooting methodologies
• Experience using network diagnostic tools such as SSH, ping, traceroute, packet captures, and cable certification tools
• Experience supporting Aruba, Cisco, or comparable enterprise networking platforms
• Ability to interpret network logs to assist in troubleshooting and operational support
• Strong commitment to documentation, operational consistency, and adherence to standards and best practices

Responsibilities

• Review, test, validate, and maintain Network Standard Operating Procedures
• Monitor the Network group ticket queue and perform advanced troubleshooting, root cause analysis, and issue resolution
• Install, configure, maintain, and replace Aruba switching and wireless infrastructure
• Deploy, onboard, and troubleshoot wireless access points and related infrastructure
• Perform switch provisioning, firmware updates, module replacements, and hardware lifecycle activities
• Maintain and organize network data closets, including cable management, inventory validation, environmental monitoring, and equipment documentation
• Assist with network modernization projects including switch refreshes, wireless upgrades, network segmentation efforts, and infrastructure improvements
• Develop knowledge of Aruba ClearPass and assist with operational administration and troubleshooting
• Utilize network management platforms to proactively identify operational issues and improve reliability
• Maintain IP address management records and ensure network documentation remains accurate
• Collaborate with providers, vendors, and other ITS teams to coordinate operational activities
• Collaborate with Information Security to support firewall rule requests and investigations
• Participate in after‑hours maintenance activities and provide best‑effort response to outages
• Occasionally provide on‑site network support for major campus events

Skills

Network troubleshooting

Documentation

Teamwork

Communication

Problem solving

On‑site operations

Education

Bachelor's degree in a technical discipline

Tools

Aruba equipment

Cisco equipment

Aruba ClearPass

SSH/ping/traceroute

Job description

College of the Holy Cross in Worcester, MA is seeking a Network Administrator to maintain the College’s wired and wireless network infrastructure and ensure reliable day‑to‑day operations. The role involves hands‑on on‑campus work, collaboration with the Senior Network Engineer, and documentation to support ongoing network health.

Responsibilities include deploying Aruba switching and wireless infrastructure, managing access points, and performing hardware lifecycle activities while maintaining