Campus Mail Services Lead - Fast-Paced & Customer-Focused

Slingshot LLC; Shawnee (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Slingshot LLC seeks a Mail Room Team Lead to manage campus mail operations and customer service on site in Shawnee, OK. The role involves sorting incoming mail, delivering mail across campus, and handling daily mail routes and shipments using the Slingshot platform.

Ideal candidates excel in fast-paced settings, maintain accuracy, and can lift up to 50 pounds. This position supports the store manager and contributes to process improvements while engaging with students, staff, and faculty.

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Proven ability to lead a small team and coordinate tasks.
• Ability to handle cash/card transactions and maintain accuracy.

Responsibilities

• Create a welcoming environment and build rapport on campus.
• Engage with students, staff, and faculty to promote services and resolve issues.
• Operate POS for sales and manage cash/credit card payments.
• Assist with mail receiving, sorting, and distribution on campus.
• Process outgoing mail and shipments daily using the Slingshot platform.
• Help with in-store receiving, locating textbooks, and basic print production when applicable.
• Lift up to 50 pounds and stand for extended periods as needed.

Skills

Customer service

Team leadership

Attention to detail

Multi-tasking

Tools

POS system

Slingshot mail platform

Job description

Slingshot LLC seeks a Mail Room Team Lead to manage campus mail operations and customer service on site in Shawnee, OK. The role involves sorting incoming mail, delivering mail across campus, and handling daily mail routes and shipments using the Slingshot platform.

Ideal candidates excel in fast-paced settings, maintain accuracy, and can lift up to 50 pounds. This position supports the store manager and contributes to process improvements while engaging with students, staff, and faculty.