Campus Logistics Operations Leader

Arizona State University; Tempe (AZ); On-site; USD 52,000 - 60,000; Full time

Job summary

Arizona State University is seeking a Supply Chain Operations Manager for Student Delivery Services. You will lead a multi-campus operation ensuring secure handling of student mail, packages, and freight while driving customer satisfaction and operational excellence.

Responsibilities include developing workforce plans, coordinating with campus partners, and implementing process improvements to enhance service delivery across the university.

Qualifications

• Minimum qualifications include a bachelor's degree and three years of relevant experience or an equivalent combination of training and experience.
• Knowledge of supply chain, logistics, and customer service operations is required.
• Experience with workforce planning, scheduling, and resource allocation is expected.

Responsibilities

• Plan, direct, and oversee Student Delivery Services operations across campuses.
• Ensure timely, accurate, and secure processing and distribution of student mail and packages.
• Establish service standards, performance metrics, and continuous improvement initiatives.
• Collaborate with housing operations, campus partners, and Supply Chain leadership.

Skills

Supply chain operations

Logistics

Customer service operations

Workforce planning

Staff scheduling

Education

Bachelor's degree + 3 years experience or equivalent

Tools

Package management systems

Logistics software

Inventory management systems

ERP platforms

Job description

Arizona State University is seeking a Supply Chain Operations Manager for Student Delivery Services. You will lead a multi-campus operation ensuring secure handling of student mail, packages, and freight while driving customer satisfaction and operational excellence.

Responsibilities include developing workforce plans, coordinating with campus partners, and implementing process improvements to enhance service delivery across the university.