Campus Living Coordinator

Northern Arizona University; Flagstaff (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Northern Arizona University’s Campus Living is seeking a Campus Living Engagement Coordinator (CLEC) to lead a team of 4–8 student employees and supervise a Graduate Assistant in a 12-month, full-time live-on role.

The CLEC will collaborate with Campus Living staff and partners to develop and implement programs that support student success in designated housing communities, while serving on a rotating Tier 2 on-call team to handle emergencies and crises as needed.

Responsibilities

• Lead the Campus Living Engagement Framework and associated programs.
• Supervise 1–2 graduate assistants and 4–8 student staff.
• Support on-call coverage including weekdays, weekends, and holidays.
• Collaborate with Campus Living staff and partners to advance student success.

Job description

Campus Living Coordinator

Northern Arizona University

Special Information

• This position is open to current NAU employees and Partner Assistance Program Partners ONLY.
• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

About the Department/College

Campus Living at Northern Arizona University houses over 7,500 students and employees in over 20 campus living communities (CLCs), including traditional, suite and apartment housing.

Our departmental vision, mission and foundational values work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it.

Campus Living Mission Statement: "We create a welcoming and vibrant campus living experience where community members connect, explore, and belong."

About the Position

The Campus Living Engagement Coordinator (CLEC) role is a 12-month, full-time, live-on position, reporting directly to an Assistant Director. Each CLEC directly supervises a Graduate Assistant and leads a team of 4-8 student employees. Collectively, the team provides support and resources toward emerging and/or complex initiatives as part of the community engagement framework. The CLEC collaborates with CLC staff and other key partners to develop and implement programs and initiatives that support student success in a designated area. The CLEC position serves in the rotating Tier 2 on-call team coverage, including weekday, weekend, and holidays. This includes response to wide-ranging, high-level critical incidents, including providing emergency/crisis support and consultative assistance for the Community Assistant Tier 1 on-call staff.

In the summer months, Coordinators assist in the hiring, training, supervision and evaluation of summer student staff; respond to emergencies, critical incidents and concerns during scheduled on-call shifts; and oversee building preparations and room turnover in designated buildings housing student and non-student occupants.

Responsibilities Include

• 35% - Campus Living Community Engagement Framework
  • Implement determined priorities for the departmental community engagement framework that supports the education and growth of members of the Campus Living Communities (CLCs).
  • Work as an engagement team to support and manage additional focus and resources toward emerging and/or complex initiatives that support the community engagement framework.
  • Collaborate with CLC staff and other key partners to develop and implement programs and initiatives that support student success and provide targeted resources for community members in specific CLCs.
  • Manage and assess ongoing engagement planning and implementation, including annual and special assessment data related to student learning, community development and inclusion, student engagement and retention, and community member satisfaction. Utilize data for process enhancement (e.g., Campus Living Experience, climate surveys, Pulse Survey, First-Year Success Inventory).
  • Run and monitor community programming reports; identify and share high-impact practices, trends, and opportunities for community member education or engagement activities.
  • Support students, staff, and Campus Living in advancing the departmental vision, mission, and foundational value areas.
  • Complete assigned project work that supports Campus Living foundational values, Student Affairs priorities, and the NAU Strategic Roadmap.
  • Lead the coordination and/or participate in the implementation of Campus Living Signature Events/Programs intended to enhance the NAU campus living experience, including Welcome Jacks move-in assistance programs, The Letters event and other large-scale efforts; collaborate in planning campus-wide events such as NAU Homecoming and other partnered efforts.
  • Manage assigned focus area of additional responsibilities, including student organization advising (Campus Living Student Association, National Residence Hall Honorary, or other partnered student organizations) and focused housing support.
  • Remain current in emerging professional trends and programs that add value to the campus living experience.
• 25% - Staff Supervision, Development, and Advising
  • Hire, train, supervise, and evaluate 1-2 Engagement Graduate Assistants and 4-8 student employees.
  • Organize and facilitate staff development activities to promote a strong sense of team cohesion and support.
  • Provide clear, comprehensive, and timely performance feedback to graduate assistants on a regular basis.
  • Engage staff members in intentional and expansive conversations and development opportunities around inclusive excellence.
  • Facilitate student employee meetings and participate in centralized staff meetings and in-services. Weekly staff meetings are scheduled for Wednesday nights from 7:00 p.