Housing Assistant Manager

Northern Arizona University; Flagstaff (AZ); On-site; USD 55,000 - 70,000; Full time

Job summary

Northern Arizona University is seeking an on-site Housing Assistant Manager within Campus Living Facilities to oversee daily operations, coordinate linen and furniture inventories, and supervise student staff. The role collaborates with NAU Facility Services to maintain spaces and services across multiple campus living communities.

The position focuses on delivering quality housing environments, managing maintenance requests, and supporting campus living initiatives aligned with the department's

Qualifications

• Experience supervising student workers (CLFAs) and coordinating teams.
• Background in campus facilities operations or building services.
• Ability to manage inventories of furniture and linens.

Responsibilities

• Perform regular walkthroughs of campus living spaces to assess furniture and infrastructure condition.
• Complete minor furniture repairs and coordinate refurbishing or replacement.
• Conduct routine pest control duties and coordinate vendor responses for widespread issues.
• Track and maintain furniture by building type to ensure quality in student spaces.
• Oversee warehouse operations, cleaning, organization, and inventory control procedures.
• Supervise student employees assisting with renovations, turnovers, and large deliveries.
• Coordinate linen inventory, laundering, distribution, and recovery; manage linen needs communication.
• Liaise between Campus Living staff and Facility Services; provide updates to coordinators.

Skills

Supervisory experience

Facilities management

Inventory control

Vendor coordination

Tools

EMS system

Job description

Housing Assistant Manager

Northern Arizona University

Special Information

This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

About the Department/College

Campus Living at Northern Arizona University houses over 7,400 students and employees in 22 campus living communities (CLCs), including traditional, suite, and apartment housing. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive, and expansive lens guiding all we do and how we do it.

Campus Living Mission Statement

"We create a welcoming and vibrant campus living experience where students connect, explore, and belong."

Campus Living Foundational Value Areas

• Care and Support
• Community and Connectedness
• Equity and Inclusion
• Learning and Development

About the Position

The Assistant Manager (AM), Campus Living Facilities, is one of two positions reporting to the Manager, Campus Living Facilities. The Assistant Manager is responsible for helping to manage day-to-day departmental facility operations and processes, ensuring quality service is provided to students and other members of Campus Living Communities (CLCs). This position assists with the development and implementation of an effective, intentional, and comprehensive facilities plan. Assistant Managers help support students, employees, and the department in advancing our mission and foundational value areas and contribute to the overall campus living experience.

The Assistant Manager, Campus Living Facilities position supports the departmental warehouse functions and services, including management of case goods, appliances, and other furniture. In addition, overseeing linen inventory, storage, cleaning, repair, and distribution. This position manages direct work orders and maintains effective partnerships with NAU Facility Services to manage and track general maintenance and trade work orders.

Student employee supervisory responsibilities include recruitment, training, supervision, and evaluation of 10-30 year-round and summer-only Campus Living Facilities Assistants (CLFAs).

Responsibilities Include

• Complete regular walkthroughs and observations of campus living community (CLC) physical spaces to assess the condition of furniture, infrastructure, and grounds; provide timely follow-up on concerns and propose opportunities for improvements where appropriate.
• Complete minor furniture repairs and coordinate refurbishing, recovering, and replacement as needed.
• Perform routine pest control duties in Campus Living buildings, including initial response and follow-up.
• Coordinate pest control vendor response for extensive pest issues.
• Identify and implement pest-exclusion work in buildings in coordination with NAU Facility Services and vendors.
• Track and maintain furniture by building and space type to ensure high-quality appearances in all student spaces.
• Maintain appearance and functionality of furniture in the main lobby and secondary common areas of all CLCs.
• Manage logistical details and supervise student employees assisting with CLC renovations, turnovers, and large volume case goods receiving, assembly, and delivery to buildings.
• Maintain all equipment in good working condition.
• Ensure the warehouse is regularly cleaned and organized to ensure safe and efficient operations and inventory control procedures.
• Assist in oversight of the Campus Living vehicle fleet, meeting all requirements for NAU vehicle maintenance and registration.
• Oversee the botany program for all CLC common areas.
• Coordinate planning and execution of annual cast-off community donation program during each May closing, including contracting outside non-profit partners.
• Manage inventory, laundering, distribution, and recovery of linens through extensive communication and coordination.
• Develop and implement a process for communicating linen needs.
• Collaborate with NAU Summer Camps and Conference office and utilize EMS system to determine linen needs for specific conference groups in advance.
• Prepare overall linen inventory during the academic year for use in the summer conference program.
• Establish and maintain linen and cleaning rooms in each CLC used for summer camps and conferences.
• Serve as a liaison between Campus Living employees and Campus Living Facilities/NAU Facility Services; meet with Campus Living employees as needed.
• Regularly communicate with CLC Coordinators and Campus Living Assistant Directors to provide updates on their communities and respond to needs or inquiries.
• Assist in turnover of Campus Living employee apartments, including assessment of furniture needs; coordinate and communicate with NAU