Campus IT Helpdesk Support - Student Worker

Liberty University, Inc.; Lynchburg (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Liberty University, Inc. is seeking a part-time Customer Service Assistant in Lynchburg, VA to greet customers, create and modify tickets in our ticket management system, and triage inquiries. You will assist with projects and support a busy service desk in a faith-driven university environment.

Prior experience in customer service is welcome; training is provided. This onsite role offers pay starting at $12.77 per hour, with wages varying by department and responsibilities and compliant with

Qualifications

• Candidates for this position should have some familiarity with customer service roles.

Responsibilities

• Greet customers.
• Create and modify tickets in our ticket management system.
• Triage customers appropriately.
• Assist with projects.

Skills

Customer service familiarity

Job description

Liberty University, Inc. is seeking a part-time Customer Service Assistant in Lynchburg, VA to greet customers, create and modify tickets in our ticket management system, and triage inquiries. You will assist with projects and support a busy service desk in a faith-driven university environment.

Prior experience in customer service is welcome; training is provided. This onsite role offers pay starting at $12.77 per hour, with wages varying by department and responsibilities and compliant with