Campus Housing Desk Assistant — Part-Time, Friendly Service

University Of Florida; Gainesville (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

The University of Florida in Gainesville is seeking a Desk Assistant within Housing Operations to serve as the first point of contact for residents, families and visitors, answering inquiries, directing walk-ins, and logging packages and mail.

The role requires on-campus student eligibility, up to 20 hours per week, with a pay rate of $14.00 per hour; the position may involve evening or weekend shifts and requires maintaining at least a 2.0 GPA.

Qualifications

• This position is open to all students who are eligible to work on campus.
• Must maintain a minimum 2.0 grade point average.
• Registered students are employed on a part-time basis, up to 20 hours per week.

Responsibilities

• Serve as the first point of contact for current or prospective residents, families, and community members providing information on campus resources and resolving questions or concerns
• Responsible for answering incoming phone calls and emails, assisting walk-in traffic to the residential office
• Log and deliver all packages and special mail sent to residents
• Assist guests with inquiries regarding different residential facilities, university locations or services
• Maintain and update area desk records and materials
• Provide temporary residential and mailbox keys for residents
• Maintain effective communication with other Housing & Residence Life team members to ensure timely delivery of services.
• Create a welcoming environment for all students, families, and visitors through positive interactions and engagement

Skills

Front line customer service

Teamwork

Attention to detail

Professionalism

Verbal communication

Written communication

Job description

The University of Florida in Gainesville is seeking a Desk Assistant within Housing Operations to serve as the first point of contact for residents, families and visitors, answering inquiries, directing walk-ins, and logging packages and mail.

The role requires on-campus student eligibility, up to 20 hours per week, with a pay rate of $14.00 per hour; the position may involve evening or weekend shifts and requires maintaining at least a 2.0 GPA.