Campus Front Desk & Community Liaison

Charter Schools USA Inc.; Kissimmee (FL); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Charter Schools USA (CSUSA) is hiring a Receptionist to serve as the primary front-desk and information resource at a Kissimmee, FL location. You will assist walk-in traffic, answer phone inquiries, and provide clerical and operational support to the school.

The role focuses on greeting visitors, scheduling, data entry, and coordinating with administrators and teachers to keep front-office operations organized and efficient.

Qualifications

• High school graduate or equivalent.
• Minimum of 2 years relevant experience.
• Experience working in a school office setting highly desired.
• Excellent customer service skills.
• Excellent organization, time management, and follow-up skills.
• Must be able to present a professional office with great customer service skills.
• Must have a positive attitude and be able to collaborate with others, while helping to maintain a pleasant working environment.
• Must be detail oriented.

Responsibilities

• Greets and directs walk-in traffic providing general information and making referrals to offices and services as appropriate.
• Answers phone inquiries by providing general information and/or connecting calls to offices and services as appropriate.
• Maintains a master guide of activities, events, and related information for the school.
• Performs a variety of clerical tasks which may include scheduling and maintaining records of school activities, tracking student attendance, check-in/check-out of supplies and materials, photocopying, typing, data input, sorting mail, making up file folders, and/or transmitting/receiving fax documents and email.
• Schedules appointments and meetings, which may include reserving conference rooms and facilities, organizing materials, sending out meeting notices, arranging for catering services, and maintaining calendars.
• Responds to telephone requests for specific materials to be mailed and assists with mailing general school information to parents.
• Responds to telephone and written requests for school information.
• Maintains confidentiality of records as appropriate.
• Serves as liaison for administrators and teachers.
• Ensures Front Office is organized and information sheets for parents are stocked.
• Maintains inventory of office supplies, ordering from outside vendors or bookstores, as needed within available budget with direction from Principal or Business Administrator.
• Provides passes to students as appropriate.
• Orients and situates substitute teachers.
• Calls parents on waiting list when an opening at the school arises.

Skills

Customer service

Organization

Time management

Communication

Team collaboration

Professional demeanor

Education

High school diploma or equivalent

Job description

Charter Schools USA (CSUSA) is hiring a Receptionist to serve as the primary front-desk and information resource at a Kissimmee, FL location. You will assist walk-in traffic, answer phone inquiries, and provide clerical and operational support to the school.

The role focuses on greeting visitors, scheduling, data entry, and coordinating with administrators and teachers to keep front-office operations organized and efficient.