Campus Event Experience Coordinator

University of California; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

UNC Charlotte seeks a University Program Associate to support Conferences, Reservations and Event Services (CRES). The role schedules campus space, coordinates food service and AV needs, and maintains accurate reservation data for meetings, conferences and student activities.

Responsibilities include supervising student staff, quoting fees, and ensuring policy compliance. Requires a Bachelor's degree and strong communication skills; occasional evenings and weekend hours may be required.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience scheduling campus space and coordinating services in a university setting.
• Ability to supervise student staff and train them effectively.
• Strong written and oral communication skills required.
• Proficiency with Google Workspace and electronic reservations software.

Responsibilities

• Schedule campus space and coordinate services for meetings, conferences and events.
• Quote prices for equipment and services; maintain accurate records in the scheduling system.
• Manage daily Reservations Desk workflow and front‑of‑house operations.
• Oversee student staff, provide training, and ensure customer service excellence.
• Coordinate with service providers and enforce university policies.

Skills

Customer service

Communication

Multitasking

Computer proficiency

Education

Bachelor’s degree

Tools

Google Workspace

Reservations software

Job description

UNC Charlotte seeks a University Program Associate to support Conferences, Reservations and Event Services (CRES). The role schedules campus space, coordinates food service and AV needs, and maintains accurate reservation data for meetings, conferences and student activities.

Responsibilities include supervising student staff, quoting fees, and ensuring policy compliance. Requires a Bachelor's degree and strong communication skills; occasional evenings and weekend hours may be required.