Campus Emergency Dispatcher & Communications Officer

Fort Valley State University; Fort Valley (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fort Valley State University in Fort Valley, Georgia, invites applications for Communications Officer/Dispatcher. The role serves as first point of contact for emergency and non-emergency calls and coordinates dispatch of campus police and resources.

The ideal candidate will have a high school diploma or GED, basic computer and typing skills, ability to type 30–40 wpm, and obtain POST certification within six months.

Qualifications

• High School diploma or GED.
• 1–3 months related experience.
• Keyboard 30-40 wpm.
• Obtain POST certification within six months of employment.
• Excellent verbal and written communication skills.
• Excellent decision-making skills and the ability to think and act quickly.

Responsibilities

• Receives and responds to incoming telephone calls and radio messages.
• Provides direction and guidance to callers.
• Monitors the electronic alarm systems and fire alarm system on a continuous basis.
• Operates multi-channel base radio.
• Maintains records on telephone calls, radio messages and alarms.
• Maintains daily log of all activities reported to the Office of Campus Police.
• Dispatches Campus Police personnel to handle calls for services.
• Monitors, records, and downloads CCTV video footage on the University's video surveillance system.
• Utilizes the University's computer-based access control system to assist officers with opening and securing doors.
• Utilizes the Georgia Crime Information and National Crime Information Center databases to assist police officers in the performance of their official duties.
• Maintains, sorts, and files reports alphabetically, numerically, chronologically and by other predetermined categories; looks up information in files.
• Maintains a clean and efficient office.
• Assists with security details and special events in and around the University.
• Works varying shifts (day and/or night).
• Performs other duties as assigned.

Skills

Keyboard 30-40 wpm

POST certification readiness

Verbal communication

Written communication

Decision making

Computer skills

Education

High School Diploma or GED

Associate degree

Job description

Fort Valley State University in Fort Valley, Georgia, invites applications for Communications Officer/Dispatcher. The role serves as first point of contact for emergency and non-emergency calls and coordinates dispatch of campus police and resources.

The ideal candidate will have a high school diploma or GED, basic computer and typing skills, ability to type 30–40 wpm, and obtain POST certification within six months.