Campus Director - Distribution Operations

Echo Global Logistics, Inc; Greenfield (IN); On-site; USD 120,000 - 180,000; Full time

Job summary

Roadtex Transportation seeks an accomplished operations leader to oversee four facilities, driving performance against forecasts, client commitments, and cost objectives. You will lead safety, quality, and Lean initiatives while shaping a high-performing leadership pipeline and collaborating with HR on staffing and development.

You will align staffing, equipment, and space with demand, ensuring service commitments, and client value.

Qualifications

• 7+ years of progressive leadership experience in warehousing, distribution, fulfillment, 3PL, or related operations.
• 5+ years leading supervisors and/or multi-warehouse operations.
• Proven experience managing complex, high-volume distribution operations with direct client responsibility.
• Demonstrated P&L, labor, budget, productivity, and cost-management experience.
• Strong understanding of warehouse operations, inventory management, labor management, and WMS technology.
• Experience leading continuous improvement, Lean, standard work, and root-cause problem solving.
• Experience in 3PL, food-grade, temperature-controlled, co-packing, or GFSI environments is highly valued.
• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field preferred; equivalent experience considered.

Responsibilities

• Campus & Operational Leadership Lead performance across four facilities, establishing clear priorities, accountability, and operating rhythms. Translate business forecasts, client commitments, and operational requirements into effective plans. Identify and resolve cross-site capacity, productivity, service, and cost constraints. Drive consistent operating standards, KPIs, and continuous improvement across the campus.
• Client & Business Leadership Serve as the senior operational partner for campus clients. Ensure service commitments are consistently met and proactively address client risks. Partner with commercial and client teams to support retention, growth, renewals, and new business opportunities. Build strong client relationships through operational excellence and value creation.
• Financial, Labor & Capacity Management Own campus P&L performance, budget, labor, productivity, overtime, and controllable costs. Align staffing, capacity, equipment, and warehouse space with business demand. Use operational and financial data to identify opportunities and drive results.
• Safety, Quality & Compliance Champion a culture where safety, quality, food safety, security, and operational discipline are non-negotiable. Ensure compliance with company standards, client requirements, and applicable regulations. Drive root‑cause analysis and corrective action when performance or compliance gaps occur.
• People & Leadership Lead, coach, and develop site and operational leaders while building a strong leadership pipeline. Establish clear performance expectations and accountability across the organization. Partner with HR on staffing, retention, engagement, training, and performance management. Build a collaborative, high‑accountability culture focused on continuous improvement.
• Operational Excellence & Assets Drive standard work, Lean principles, structured problem‑solving, and process improvement. Ensure warehouse systems, technology, facilities, equipment, and maintenance programs support safe and reliable operations. Lead operational change initiatives that improve service, quality, productivity, and cost.

Job description

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Key Responsibilities

• Campus & Operational Leadership Lead performance across four facilities, establishing clear priorities, accountability, and operating rhythms. Translate business forecasts, client commitments, and operational requirements into effective plans. Identify and resolve cross-site capacity, productivity, service, and cost constraints. Drive consistent operating standards, KPIs, and continuous improvement across the campus.
• Client & Business Leadership Serve as the senior operational partner for campus clients. Ensure service commitments are consistently met and proactively address client risks. Partner with commercial and client teams to support retention, growth, renewals, and new business opportunities. Build strong client relationships through operational excellence and value creation.
• Financial, Labor & Capacity Management Own campus P&L performance, budget, labor, productivity, overtime, and controllable costs. Align staffing, capacity, equipment, and warehouse space with business demand. Use operational and financial data to identify opportunities and drive results.
• Safety, Quality & Compliance Champion a culture where safety, quality, food safety, security, and operational discipline are non-negotiable. Ensure compliance with company standards, client requirements, and applicable regulations. Drive root‑cause analysis and corrective action when performance or compliance gaps occur.
• People & Leadership Lead, coach, and develop site and operational leaders while building a strong leadership pipeline. Establish clear performance expectations and accountability across the organization. Partner with HR on staffing, retention, engagement, training, and performance management. Build a collaborative, high‑accountability culture focused on continuous improvement.
• Operational Excellence & Assets Drive standard work, Lean principles, structured problem‑solving, and process improvement. Ensure warehouse systems, technology, facilities, equipment, and maintenance programs support safe and reliable operations. Lead operational change initiatives that improve service, quality, productivity, and cost.

What We're Looking For

• 7+ years of progressive leadership experience in warehousing, distribution, fulfillment, 3PL, or related operations.
• 5+ years leading supervisors and/or multi‑warehouse operations.
• Proven experience managing complex, high‑volume distribution operations with direct client responsibility.
• Demonstrated P&L, labor, budget, productivity, and cost‑management experience.
• Strong understanding of warehouse operations, inventory management, labor management, and WMS technology.
• Experience leading continuous improvement, Lean, standard work, and root‑cause problem solving.
• Experience in 3PL, food‑grade, temperature‑controlled, co‑packing, or GFSI environments is highly valued.
• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field preferred; equivalent experience considered.

The Profile

We’re looking for a strategic, hands‑on operations leader who can see the big picture while staying close enough to the operation to drive execution. The right leader is comfortable managing complexity, leading through change, building high‑performing teams, partnering directly with clients, and owning results across safety, service, people, and financial performance.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Works in office and active warehouse environments with regular walking and standing, required personal protective equipment, material‑handling equipment, noise, and varying temperatures. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY AND DISCLAIMER

Roadtex is an equal opportunity employer. Employment decisions are made without regard to any characteristic protected by applicable law. This job description describes the general nature and level of work expected and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may be modified or assigned based on business needs. Nothing in this job description alters the at‑will employment relationship, where applicable.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

About Us

Since 1992, Roadtex has become a nationwide leader in Temperature‑Controlled Shipping and Warehouse Services. With 33 food‑grade terminals strategically located across the country, Roadtex specializes in time‑definite solutions. Our network and technology simplify shipping for mass merchants, providing peace of mind to ensure shipments arrive on time, intact, and damage‑free. In 2022, Roadtex was acquired by Echo Global Logistics, a provider of technology‑enabled transportation management services. As a third‑party logistics provider, Echo simplifies transportation management for its clients and carriers.

Mission Statement

At Roadtex, we aim to achieve continuous growth by providing exceptional services that enable our partners to be successful in their businesses. Through consistent development of customer service, communications, and advanced technology, Roadtex builds seamless partnerships between our clients and us.