Campus Dining Room Supervisor & Team Lead

Illinois State University; Normal (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement options

Tuition waiver

Job summary

Illinois State University is seeking a Dining Room Supervisor within the Department of Event Management, Dining and Hospitality. The role trains student staff, oversees dining room and line service, and manages POS procedures to ensure smooth service across venues.

You will uphold safety and sanitation standards while delivering high-quality campus dining experiences. Ideal candidates bring supervisory experience, strong interpersonal skills, and knowledge of food service operations.

Qualifications

• High school diploma or equivalent.
• One year of food service experience.
• Ability to supervise and train staff.
• Strong customer service and teamwork skills.
• Knowledge of sanitation and safety policies.

Responsibilities

• Trains and coordinates work performance of student employees and Culinary Assistants in guest relations, dining room service, and line service.
• Manages point of sale procedures and cash handling.
• Ensures compliance with sanitation, safety, and service standards.
• Collaborates with staff to provide welcoming, inclusive dining experiences.

Skills

Supervisory and leadership

Interpersonal skills

Customer service

POS knowledge

Food service knowledge

Menu management

Computer skills

Record keeping

Education

High school diploma or equivalent

Tools

POS systems

Menu management software

Record keeping software

Job description

Illinois State University is seeking a Dining Room Supervisor within the Department of Event Management, Dining and Hospitality. The role trains student staff, oversees dining room and line service, and manages POS procedures to ensure smooth service across venues.

You will uphold safety and sanitation standards while delivering high-quality campus dining experiences. Ideal candidates bring supervisory experience, strong interpersonal skills, and knowledge of food service operations.