Campus Dining Retail Supervisor

Nana Management Services, LLC; Anchorage (AK); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Nana Management Services, LLC is seeking a Retail Supervisor in Anchorage, AK to oversee multiple campus retail outlets. You will supervise staff, ensure food safety, manage cash handling and inventory, and lead training initiatives. This role emphasizes customer service, operational consistency, and cost controls.

The position requires supervisory background, barista experience, and English fluency, with on-site work in a university setting.

Qualifications

• High School Diploma or GED required.
• Alaska Food Workers Card or ServSafe Certification required, within 30 days if not held.
• At least two years of supervisory responsibilities.
• One year of barista work experience.
• Valid driver’s license with clean three-year driving record.
• Fluent in English (speaking, reading, writing).
• Computer literacy including Microsoft applications and web-based tools.
• Able to perform all duties with professional competency.
• Proven ability to manage multiple tasks and projects.
• Understanding of profit attainment and growth.

Responsibilities

• Administers, supervises, and directs ongoing business activity for multiple retail outlets.
• Implements an organized system of supervision and formal operating procedures.
• Maintains excellent customer service standards with a focus on continuous improvement.
• Sustains a friendly, approachable demeanor and handles guest concerns and complaints quickly.
• Directs, trains, supervises, leads, evaluates, and develops assigned personnel.
• Manages the POS system and provides training to new hires.
• Responsible for ordering supplies, stowage, and weekly inventories.
• Assists with interviewing, hiring, and training employees.
• Addressing complaints and resolving problems.
• Actively supports and participates in performance improvement activities.

Skills

Supervisory experience

Barista experience

English fluency

Computer literacy

Profit understanding

Leadership

Education

High School Diploma or GED

Alaska Food Workers Card or ServSafe Certification

Job description

Nana Management Services, LLC is seeking a Retail Supervisor in Anchorage, AK to oversee multiple campus retail outlets. You will supervise staff, ensure food safety, manage cash handling and inventory, and lead training initiatives. This role emphasizes customer service, operational consistency, and cost controls.

The position requires supervisory background, barista experience, and English fluency, with on-site work in a university setting.