Campus Coordinator, West Falls Church

Levine School of Music; Washington (District of Columbia); On-site; USD 40,000 - 43,000; Full time

Job summary

Levine School of Music seeks a Campus Coordinator to serve at the front desk, assisting students, parents, faculty, and visitors for a welcoming campus experience.

You will support the Operations Manager with registrations, payments, and scheduling, while coordinating campus events and providing tech assistance as needed.

Qualifications

• 2+ years of experience in nonprofit, educational, arts, or customer-facing environment (or equivalent as a student in higher education).
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Highly organized and detail-oriented; able to manage multiple tasks and meet deadlines.
• Comfortable working independently and in a team.
• Proficiency with Microsoft Office (Word and Excel); able to learn new systems quickly.
• Experience with registration or scheduling software (ActiveNet) is a plus.
• Ability to troubleshoot basic technology issues is a plus.
• Ability to lift/move chairs and tables up to 35 pounds and move large instruments for campus events.

Responsibilities

• Greet and assist students, parents, faculty, and visitors at the front desk.
• Answer phones, return voicemails, provide information about Levine's programs and events.
• Support prospective families with placement, registration and course inquiries.
• Process payments and resolve registration issues using ActiveNet.
• Assist with data entry in ActiveNet.
• Maintain knowledge of Levine’s offerings as listed online and in marketing materials.
• Coordinate campus bookings and attendance for faculty.
• Check and update phone lists, mailboxes, and shared documents.
• Submit piano tuning requests and other facility-related support items.
• Provide administrative assistance to faculty and students regarding technology and inquiries.
• Assist Operations Manager with special projects and daily tasks.
• Support on-site logistics for concerts, recitals, lectures, and campus events.
• Prepare and distribute recital programs.
• Coordinate warm-up rooms, equipment setup, and signage.
• Provide staffing coverage for campus events during evenings/weekends.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Organizational skills

Teamwork

Microsoft Office

Learning new systems

Registration software (ActiveNet)

Physical stamina

Tools

ActiveNet

Microsoft Word

Microsoft Excel

Job description

The Campus Coordinator is a key member of Levine Music’s campus team, providing vital in-person support for faculty, students, and families. Serving as the welcoming presence at the campus, the Campus Coordinator ensures an excellent customer experience and smooth daily operations. This position supports the Operations Manager by assisting with front desk responsibilities, new student placement, registration, campus logistics, and event support. The ideal candidate will be enthusiastic, detail-oriented, and possess strong communication and organizational skills. An interest in music and education is preferred.

Duties and Responsibilities (including but not limited to):

• Greet and assist students, parents, faculty, and visitors at the front desk.
• Answer phones, return voicemails, and provide accurate information about Levine’s programsand events.
• Support prospective families with placement, registration and course inquiries.
• Process payments and resolve registration issues using ActiveNet.
• Assist with data entry in ActiveNet.
• Maintain accurate and up-to-date knowledge of Levine’s offerings as listed on the website andmarketing materials.

Campus Operations & Administrative Support

• Responsible for a dedicated list of faculty bookings and attendance.
• Check and update phone lists, mailboxes, and shared documents for campus faculty.
• Submit piano tuning requests and other facility-related support items.
• Provide administrative assistance to faculty and students regarding technology and general inquiries.
• Assist the Operations Manager with special projects and daily administrative tasks.

Event & Program Support

• Support on-site logistics for concerts, student recitals, lectures, and other campus events.
• Prepare and distribute recital programs.
• Coordinate warm-up rooms, equipment setup, and signage for events.
• Provide staffing coverage for campus events and programs during assigned evenings and weekends.

Qualifications

• 2+ years of experience in a nonprofit, educational, arts, or customer-facing environment — or equivalent experience as a student in higher education.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Highly organized and detail-oriented, with the ability to manage multiple tasks and meet deadlines.
• Comfortable working both independently and as part of a team.
• Proficiency with Microsoft Office (Word and Excel); ability to learn new systems quickly.
• Experience with registration or scheduling software (such as ActiveNet) is a plus.
• The ability to troubleshoot basic technology issues is a plus.
• Ability to lift and move chairs and foldable tables weighing up to 35 pounds, and move large musical instruments for the purposes of campus events, with or without reasonable accommodation.

Salary range: $40,000 – $43,000

Levine Music is an Equal Opportunity Employer

Levine Music’s employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.