Campus Center Information Desk Specialist

Carroll University; Waukesha (WI); On-site; USD 14,000 - 21,000; Part time

Job summary

Carroll University in Waukesha is seeking a Campus Center Information Desk Worker to assist students and visitors, respond to inquiries, and provide friendly, accurate information about campus services.

You will support cashier operations, help with lost and found, and serve as a liaison with campus departments such as Reservations & Events Services, Dining, and Public Safety. This student position offers hands-on experience in a dynamic university environment.

Qualifications

• Strong interpersonal skills and customer service mindset.
• Ability to communicate clearly and professionally.
• Reliable and able to multitask in a busy environment.
• Willing to learn new software and procedures.
• Able to stand for extended periods and lift/move equipment.

Responsibilities

• Answer calls and provide timely information.
• Process cashier transactions and manage funds.
• Support lost and found and package distribution.
• Record Pioneer Card information and process card payments.
• Assist in emergency procedures under supervision.
• Use EMS, OneNote, Notifii, Excel, Transact, and Word.
• Collaborate with Reservations, Dining, and Public Safety.

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Flexibility

Tools

EMS

OneNote

Notifii

Excel

Transact

Word

Job description

Carroll University in Waukesha is seeking a Campus Center Information Desk Worker to assist students and visitors, respond to inquiries, and provide friendly, accurate information about campus services.

You will support cashier operations, help with lost and found, and serve as a liaison with campus departments such as Reservations & Events Services, Dining, and Public Safety. This student position offers hands-on experience in a dynamic university environment.