Campus Center Associate - Part-Time Customer Service

The UPS Store American University #0480; Washington (District of Columbia); On-site; USD 17,000 - 25,000; Full time

Job description

Part-Time Center Associate job at The UPS Store American University #0480. Washington DC.

The UPS Store is seeking a Part-Time Center Associate to work at our American University campus location and our nearby Tenleytown location. The Associate will be expected to deliver world-class service, advising customers on our products and services. The ability to verbally convey information in a clear and concise manner is required. The ideal candidate will be a current student (undergraduate or post graduate), have previous retail sales experience, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate should be able to work a flexible schedule during our store operating hours: 9-7 Monday-Friday, 10-5 Saturday, and 11-5 Sunday.

RESPONSIBILITIES

• Deliver outstanding customer service to walk-in customers and telephone inquiries
• Continuously practice good listening skills with customers and co-workers
• Take ownership of the customer's shipping needs and offers viable solutions
• Learn all product and service offerings, alternative solutions, and industry trends
• Operate all equipment, software, and devices in an expert fashion
• Maintain a clean, organized, and safe working environment
• Perform other duties as assigned

QUALIFICATIONS

• Currently enrolled in a college curriculum
• Must be available to work during college summer break, May through August
• Outstanding listening skills
• Strong verbal communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds
• Willing and able to work 15 to 30 hours per week