Camping Specialist (Parts & Accessories Sales)

GENERAL RV CENTER; Mesa (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

HSA option

Paid Time Off

401k matching

Sales & product training

Brand recognition

Team-oriented culture

Job summary

General RV Center in Mesa, AZ is seeking a Camping Specialist to guide customers through RV ownership, demonstrate safe operation, and help select parts and accessories. You’ll conduct hands-on demonstrations, educate on safety gear, and help customers find the right RV products while delivering outstanding service in-store and during service work orders.

You’ll coordinate with Sales, Service, and Parts leadership, maintain an organized parts area, and participate in ongoing training to deepen

Qualifications

• Retail sales or customer service experience.
• Experience explaining technical products to customers.
• Ability to communicate clearly with customers and coworkers.
• High school diploma or equivalent.

Responsibilities

• Conduct professional and thorough RV delivery demonstrations that ensure customers understand the safe and proper operation of their RV.
• Educate customers on recommended accessories that enhance safety, usability, and the overall RV ownership experience.
• Assist customers in selecting appropriate parts and accessories while delivering excellent customer service both in-store and through service work orders.
• Maintain a clean, organized, and well-stocked parts department that supports customer experience and sales.
• Provide customer service that supports the long-term RV ownership experience and reinforces dealership brand standards.
• Maintain strong communication with Sales, Service, and Parts leadership to support efficient dealership operations and delivery readiness.
• Engage in a minimum of one (1) hour of weekly training related to RV systems, product knowledge, and/or manufacturer-led training to ensure continued development and expertise.

Skills

Retail sales experience

Customer service

RV industry knowledge

Explain technical products

Education

High school diploma or equivalent

Job description

Overview

AtGeneral RV Center, we don’t just sell RVs — we help families create lifelong memories. As a Camping Specialist, you will play a vital role in introducing customers to the freedom and adventure of the RV lifestyle.

The Camping Specialist helps customers get the most out of their RV by providing hands-on walkthroughs and expert guidance. This role also supports customers in selecting the right parts and accessories to enhance their overall camping experience.

If you are driven, competitive, and ready to be part of a growing team that rewards performance, your journey starts here.

PERKS

• Medical, dental, vision, life & disability insurance options
• Health Savings Account (HSA) option
• Paid Time Off
• 401k with company matching
• Industry-leading Sales & Product Training
• Powerful Brand Recognition
• Team-oriented culture built for winning

Responsibilities

WHAT YOU'LL DO:

• Conduct professional and thorough RV delivery demonstrations that ensure customers understand the safe and proper operation of their RV.
• Educate customers on recommended accessories that enhance safety, usability, and the overall RV ownership experience.
• Assist customers in selecting appropriate parts and accessories while delivering excellent customer service both in-store and through service work orders.
• Maintain a clean, organized, and well-stocked parts department that supports customer experience and sales.
• Provide customer service that supports the long-term RV ownership experience and reinforces dealership brand standards.
• Maintain strong communication with Sales, Service, and Parts leadership to support efficient dealership operations and delivery readiness.
• Engage in a minimum of one (1) hour of weekly training related to RV systems, product knowledge, and/or manufacturer-led training to ensure continued development and expertise.

Qualifications

WHAT WE'RE LOOKING FOR:

• Prior experience in retail sales, customer service, or parts sales is preferred.
• Experience in the RV industry, automotive, marine, powersports, or similar product-based industries is preferred but not required.
• Experience explaining technical products or systems to customers in a clear and professional manner is beneficial.
• Demonstrated ability to provide excellent customer service and communicate effectively with customers and coworkers.
• High school diploma or equivalent required.

About General RV

General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.

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