Campground Experience Associate

Guest Services, Inc.; Florida; On-site; USD 16,000 - 23,000; Full time

Job summary

Guest Services, Inc. in Florida is seeking a campground attendant to perform light maintenance and provide guest services at our park sites. You will sweep, stock restrooms, clean campsites after checkout, and assist with the campground kiosk reservations.

You must track site occupancy in the Property Management System, inform visitors about tours and rentals, and report safety or maintenance issues to your supervisor. Weekend and holiday work is expected.

Qualifications

• Partial high school education; HS diploma/G.E.D. preferred.
• Strong customer service abilities and willingness to assist customers and coworkers.
• Familiarity with hotel or campground Property Management System is a strong plus.

Responsibilities

• Perform light maintenance around campground (litter pickup, sweeping, stocking restrooms).
• Clean campsites with minor maintenance tasks; ensure sites are clean after checkout and before check-in.
• Keep track of occupied/vacant sites using the PMS.
• Assist with camper reservations at the campground kiosk.
• Regular cleaning of campground baths/showers several times daily.
• Report complaints/health/safety issues to supervisor and maintenance needs.
• Model camper behavior, maintain good housekeeping, and follow all rules.
• Work weekends/holidays as required.
• Provide visitors with information on tours, hours, rentals, and trails.
• Check generators are shut down by 8PM.
• Address quiet time issues as needed.
• May be assigned other duties and projects.

Skills

Customer service

Problem recognition

English language

Education

High School Diploma/G.E.D. equivalent

Tools

Property Management System (PMS)

Job description

Guest Services, Inc. in Florida is seeking a campground attendant to perform light maintenance and provide guest services at our park sites. You will sweep, stock restrooms, clean campsites after checkout, and assist with the campground kiosk reservations.

You must track site occupancy in the Property Management System, inform visitors about tours and rentals, and report safety or maintenance issues to your supervisor. Weekend and holiday work is expected.