Campground Attendant

Guest Services, Inc.; Florida; On-site; USD 16,000 - 23,000; Full time

Job summary

Guest Services, Inc. in Florida is seeking a campground attendant to perform light maintenance and provide guest services at our park sites. You will sweep, stock restrooms, clean campsites after checkout, and assist with the campground kiosk reservations.

You must track site occupancy in the Property Management System, inform visitors about tours and rentals, and report safety or maintenance issues to your supervisor. Weekend and holiday work is expected.

Qualifications

• Partial high school education; HS diploma/G.E.D. preferred.
• Strong customer service abilities and willingness to assist customers and coworkers.
• Familiarity with hotel or campground Property Management System is a strong plus.

Responsibilities

• Perform light maintenance around campground (litter pickup, sweeping, stocking restrooms).
• Clean campsites with minor maintenance tasks; ensure sites are clean after checkout and before check-in.
• Keep track of occupied/vacant sites using the PMS.
• Assist with camper reservations at the campground kiosk.
• Regular cleaning of campground baths/showers several times daily.
• Report complaints/health/safety issues to supervisor and maintenance needs.
• Model camper behavior, maintain good housekeeping, and follow all rules.
• Work weekends/holidays as required.
• Provide visitors with information on tours, hours, rentals, and trails.
• Check generators are shut down by 8PM.
• Address quiet time issues as needed.
• May be assigned other duties and projects.

Skills

Customer service

Problem recognition

English language

Education

High School Diploma/G.E.D. equivalent

Tools

Property Management System (PMS)

Job description

Job Duties

• Perform light maintenance work around campground such as litter pickup, sweeping and stocking restroom with supplies.
• Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, cleaning out fire rings, reporting any damage to your supervisor. Each site must be cleaned after every camper checks out and before another check in.
• Keep track of occupied and/or vacant sites using Property Management System.
• Assist with camper reservation process in the campground kiosk.
• Regular cleaning, several times a day, of campground bath and shower units.
• Keep written report of complaints/criticism of park facilities, report situations that could affect the health and safety of visitors, and report any maintenance items which need immediate attention.
• Set an example by being a model camper, practicing good housekeeping at all times in and around their assigned site, and by observing all rules and regulations.
• Teammate is expected to work most weekends and holidays during their term.
• Provide visitors with information on tour boats; store hours; bicycle rentals; canoe and kayak rentals and trails.
• Check the campground to ensure that all generators are shut down by 8PM.
• Address quiet time issues as needed.
• May be assigned other duties and projects not listed.

Compensation Amount

14.00 USD Hourly

Job Summary

Job Description:

Essential Functions

• Perform light maintenance work around campground such as litter pickup, sweeping and stocking restroom with supplies.
• Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, cleaning out fire rings, reporting any damage to your supervisor. Each site must be cleaned after every camper checks out and before another check in.
• Keep track of occupied and/or vacant sites using Property Management System.
• Assist with camper reservation process in the campground kiosk.
• Regular cleaning, several times a day, of campground bath and shower units.
• Keep written report of complaints/criticism of park facilities, report situations that could affect the health and safety of visitors, and report any maintenance items which need immediate attention.
• Set an example by being a model camper, practicing good housekeeping at all times in and around their assigned site, and by observing all rules and regulations.
• Teammate is expected to work most weekends and holidays during their term.
• Provide visitors with information on tour boats; store hours; bicycle rentals; canoe and kayak rentals and trails.
• Check the campground to ensure that all generators are shut down by 8PM.
• Address quiet time issues as needed.
• May be assigned other duties and projects not listed.

Skill and Knowledge Requirements Include

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.
• Familiarity with any hotel or campground Property Management System a strong plus.

Physical and Mental Requirements

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Exceptional interpersonal skills and experience required to work with a wide range of customers.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Physical presence at the job site is essential to perform job duties.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.