Campaign Support Specialist (Remote/Usa) - Gdm (Gray Media Group)

Gray Media; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Gray Media is seeking a Campaign Support Specialist to translate complex digital campaign strategies into simple, actionable guidance. You will bridge sales, ad operations, and product teams to keep campaigns running smoothly.

Ideal candidates bring a marketing or communications background and 1+ years in related roles; strong writing, collaboration, and attention to detail are essential for fast-paced environments.

Qualifications

• Bachelor's degree in Marketing, Communications, or related field.
• 3+ years of professional experience in customer service, client solutions, or digital media support.
• Strong written communication, ability to translate complex concepts into client-ready insights.

Responsibilities

• Act as a bridge between sales, ad operations, and product teams to ensure clarity and speed.
• Track campaign progress and provide basic reporting to keep teams aligned.
• Identify gaps in processes and recommend training or improvements to boost efficiency.
• Collaborate cross-functionally to ensure seamless coordination and communication.

Skills

Written communication

Project coordination

Cross-functional teamwork

Fast-paced environment

Education

Bachelor's degree in Marketing, Communications, or related field

3+ years in customer service, client solutions, or digital media support

Tools

Google Platforms

Meta Ads Manager

DSP Platforms

Job description

About Gray Media:

Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first- and/or second-highest-rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group with 46 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

About GDM (Gray Digital Media):

We are hiring Campaign Support Specialists to play a critical role in supporting our sales and operations teams. This position is essential to ensuring seamless onboarding, efficient communication, and clear execution by translating complex digital campaign strategies into simple, easy-to-follow instructions.

The ideal candidate brings strong written communication skills and the ability to translate complex digital concepts into accessible, easy-to-understand guidance. You are organized, detail-oriented, and passionate about ensuring that teams feel supported, informed, and confident in their work.

Job Summary/Description:

As a Campaign Support Specialist, you will act as a bridge between sales, ad operations, and our product teams—helping teams move quickly, confidently, and with clarity.

Duties/Responsibilities include, but are not limited to:

• Progress Tracking & Reporting: Track campaign progress and provide basic reporting, updates, or information as needed to keep all teams aligned.
• Process Improvement: Identify potential gaps in understanding, documentation, or processes and recommend training opportunities to improve overall workflow and efficiency.
• Cross-Functional Collaboration: Work collaboratively across departments to ensure seamless coordination and communication.
• Strategic Guidance: Provide client-facing teams with strategic guidance, talking points, and best practices to address evolving client needs and maintain team confidence.

Qualifications/Requirements:

• Bachelor's degree in Marketing, Communications, or a related field with 1+ years of relevant experience; OR 3+ years of professional experience in customer service, client solutions, or digital media support
• Strong written communication skills, with the ability to translate technical and operational information into clear, client-ready insights
• Ability to work effectively in a fast-paced, collaborative environment
• Team player with a self-starter mentality

Preferred Qualifications:

• Familiarity with Google Platforms
• Experience with Meta Ads Manager and other DSP Platforms
• Experience supporting digital marketing or advertising campaigns

GDM-TV/Gray Media is a drug-free company

Additional Info:

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray’s employees to perform their job duties may result in discipline up to and including discharge.