CAMPAIGN SUPPORT SPECIALIST (REMOTE/USA) - GDM (GRAY MEDIA GROUP)

A Gray Media Group; Atlanta (GA); Remote; USD 42,000 - 64,000; Full time

Job summary

A Gray Media Group is hiring Campaign Support Specialists to translate complex digital campaign strategies into simple, actionable guidance for sales, ad operations, and product teams in Atlanta, GA. You will help teams move quickly and confidently with clear directions and structured processes.

The role emphasizes strong written communication, collaboration, and the ability to translate technical concepts for clients, while supporting digital marketing campaigns and platform strategies.

Qualifications

• Bachelor's degree in Marketing, Communications, or related field with 1+ years of relevant experience; OR 3+ years in customer service, client solutions, or digital media support.
• Strong written communication skills, with the ability to translate technical and operational information into clear, client-ready insights.
• Ability to work effectively in a fast-paced, collaborative environment.
• Team player with a self-starter mentality.

Responsibilities

• Progress Tracking & Reporting: Track campaign progress and provide basic reporting or updates as needed to keep teams aligned.
• Process Improvement: Identify gaps in understanding, documentation, or processes and recommend training to improve workflow.
• Cross-Functional Collaboration: Work across departments to ensure coordination and communication.
• Strategic Guidance: Provide client-facing teams with guidance, talking points, and best practices.

Skills

Strong written communication

Fast-paced environment

Team player

Self-starter mentality

Education

Bachelor's degree in Marketing, Communications, or related field

Tools

Google Platforms

Meta Ads Manager

Job description

About Gray Media:

Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first- and/or second-highest-rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025.

We also own the largest Telemundo Affiliate group with 46 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services.

Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

About GDM (Gray Digital Media):

We are hiring Campaign Support Specialists to play a critical role in supporting our sales and operations teams. This position is essential to ensuring seamless onboarding, efficient communication, and clear execution by translating complex digital campaign strategies into simple, easy-to-follow instructions.

The ideal candidate brings strong written communication skills and the ability to translate complex digital concepts into accessible, easy-to-understand guidance. You are organized, detail-oriented, and passionate about ensuring that teams feel supported, informed, and confident in their work.

Job Summary/Description:

As a Campaign Support Specialist, you will act as a bridge between sales, ad operations, and our product teams—helping teams move quickly, confidently, and with clarity.

Duties/Responsibilities include, but are not limited to:

• Progress Tracking & Reporting: Track campaign progress and provide basic reporting, updates, or information as needed to keep all teams aligned.
• Process Improvement: Identify potential gaps in understanding, documentation, or processes and recommend training opportunities to improve overall workflow and efficiency.
• Cross-Functional Collaboration: Work collaboratively across departments to ensure seamless coordination and communication.
• Strategic Guidance: Provide client-facing teams with strategic guidance, talking points, and best practices to address evolving client needs and maintain team confidence.

Qualifications/Requirements:

• Bachelor's degree in Marketing, Communications, or a related field with 1+ years of relevant experience; OR 3+ years of professional experience in customer service, client solutions, or digital media support
• Strong written communication skills, with the ability to translate technical and operational information into clear, client-ready insights
• Ability to work effectively in a fast-paced, collaborative environment
• Team player with a self-starter mentality

Preferred Qualifications:

• Familiarity with Google Platforms
• Experience with Meta Ads Manager and other DSP Platforms
• Experience supporting digital marketing or advertising campaigns

GDM-TV/Gray Media is a drug-free company

Additional Info:

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.