Campaign Operations & Client Success Manager

NeuroHealth Utah; Sandy (UT); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Company-paid events

Job summary

City Journals is seeking a results-oriented Operations Manager for its Marketing team in Utah. You will streamline campaign execution workflows, optimize direct mail and print advertising operations, and standardize processes from onboarding through delivery to maximize scalability and client retention.

Responsibilities include cross-functional coordination, QA of materials, KPI tracking, and post-campaign analysis to drive improvements.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field preferred.
• 3–5+ years in advertising sales, direct mail, print media, or business development.
• Strong communication and presentation skills with the ability to engage decision-makers.
• Proven track record of prospecting, closing new business, and meeting revenue goals.
• Experience developing customized advertising plans and managing campaigns from proposal to distribution.
• Ability to analyze results, discuss ROI, and grow long-term client partnerships.

Responsibilities

• Standardize end-to-end workflow for campaigns to shorten turnaround times.
• Coordinate cross-functional workflows across sales, production, distribution, and editorial.
• Oversee QA reviews for advertising materials to meet brand and timeline specs.
• Maintain CRM-driven account governance, renewal pipelines, and SLAs.
• Drive client renewals and expansion through scalable operational processes.
• Analyze campaign data to identify efficiency gains and ROI improvements.

Skills

Communication

Sales

Campaign mgmt

Data analysis

Presentations

Education

Bachelor's degree or equivalent

Job description

City Journals is seeking a results-oriented Operations Manager for its Marketing team in Utah. You will streamline campaign execution workflows, optimize direct mail and print advertising operations, and standardize processes from onboarding through delivery to maximize scalability and client retention.

Responsibilities include cross-functional coordination, QA of materials, KPI tracking, and post-campaign analysis to drive improvements.