Campaign Account Manager

Taykey; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Taykey, based in New York, seeks a Campaign Account Manager to manage relationships with leading media agencies and advertisers. You will oversee client accounts, ensuring campaigns are set up, implemented, and optimized to exceed expectations.

This role requires excellent communication, problem-solving, and relationship-building skills. A background in media technology and online advertising management is preferred. You will help clients leverage our tools to achieve their goals.

Qualifications

• 1-3 years experience in digital companies specializing in media technology.
• Experience with online advertising management systems is a plus.
• Ability to explain complex technical issues clearly.

Responsibilities

• Manage client relationships as the primary contact.
• Monitor campaign performance and recommend improvements.
• Provide strategic recommendations to ensure customer retention.

Skills

Communication skills

Client relationship management

Excel proficiency

Knowledge of Google products

Knowledge of social media platforms

Education

Entry-level college degree

Tools

Ad servicing systems

Self-service bidding systems

Job description

Taykey is a real-time audience data company. We analyze hundreds of millions of conversations per day across social platforms and publishers to understand what specific audiences are talking about, engaging with and sharing.

Job Description

Taykey is looking for a Campaign Account Manager to manage our relationships with the world's leading media agencies and advertisers. The Campaign Account Manager is responsible for servicing all aspects of clients' accounts from campaign set-up, implementation and optimization.

S/he will play an integral role in recommending and implementing strategies for driving ongoing client product needs and will also be responsible for educating advertisers, publishers and vendors about all aspects of our tools and how they can be leveraged to solve their goals and objectives.

The Campaign Account Manager will be responsible for successful campaign management operations by proactively:

• Monitoring performance and delivery to ensure campaigns deliver in full and exceed performance expectations.
• Must be proficient in Excel and knowledge of all Google products incl. (Adwords, Double Click Bid Manager, YouTube, Analytics) as well as Facebook, Twitter and other RTB platforms are a definitely plus
• Building and owning client relationships and serving as clients' primary contact by providing them with insight and advice regarding every aspect of their account and campaigns.
• Managing assigned client's portfolio, making recommendations for changes and seeking out new opportunities for improvement.

• Develop adept knowledge and execution tactics for all third platforms as well as proprietary technologies and systems
• Using data, trends, market insights, and logic to develop valuable and strategic recommendations to ensure customer retention and growth.
• Executing timely responses to client requests and ensure their satisfactory resolution.

Qualifications

• You are comfortable working in a fast paced startup and have a strong desire to build a company.
• You have excellent and concise communication skills with the ability to speak and present to clients and to various levels within the organization; including the ability to explain complex technical issues.
• You enjoy building and maintaining strong relationships with partners and clients.
• You have outstanding follow-up / follow-through, problem solving and time management skills.
• You are highly organized with strong attention to detail.
• You possess the ability to think outside the box and look at the bigger picture.

Additional Information

• 1-3 years experience in digital company specializing in media technology, ad operations, or an individual working for an advertising technology provider as Account or Campaign Manager.
• Experience with online advertising management (ad serving) systems, self-service bidding systems, or online shopping engine systems a major plus.
• Client-facing ad agency / publisher / ad network / advertising technology vendor / technical engineering or account management experience in the interactive marketing space a plus.
• Entry-level college graduates considered if they can clearly demonstrate appreciation of the online advertising marketplace and genuine understanding and enthusiasm for new media technology.