Camp Operations & Communications Lead

Ymc; King (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

YMCA Camp Hanes in North Carolina seeks a Camp Communications and Administration Manager to oversee the administrative and communications functions supporting year-round operations. You will act as the primary contact for campers, families, schools, volunteers, donors, and guests, ensuring accurate information and a welcoming YMCA experience.

As a Camp Hanes leadership team member, you will develop systems, manage registrations, records, and communications, and support fundraising and board

Qualifications

• High school diploma or equivalent.
• At least two years of experience in office administration, registration, customer service, communications, or a related area.
• Strong written, verbal, interpersonal, and customer service skills.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint, with the ability to learn registration, financial, database, and communication systems.

Responsibilities

• Lead the daily operation of the Camp Hanes administrative office.
• Serve as a primary contact for campers, families, schools, retreat and conference groups, volunteers, donors, community members, and guests.
• Respond to telephone, email, and in-person inquiries promptly, accurately, and professionally.
• Develop and maintain efficient administrative systems, calendars, records, reports, files, and standard operating procedures.
• Coordinate office purchasing, inventory, equipment, supplies, mail, and other administrative resources.
• Coordinate registration processes for summer camp, day camp, family programs, and other Camp Hanes offerings.
• Collaborate with leadership to support administrative, financial, human resources, and operational processes.
• Support the Board communications and fundraising events as needed.
• Participate in leadership activities and cross-department coordination to advance YMCA mission.

Skills

Communication skills

Customer service

Interpersonal skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

YMCA Camp Hanes in North Carolina seeks a Camp Communications and Administration Manager to oversee the administrative and communications functions supporting year-round operations. You will act as the primary contact for campers, families, schools, volunteers, donors, and guests, ensuring accurate information and a welcoming YMCA experience.

As a Camp Hanes leadership team member, you will develop systems, manage registrations, records, and communications, and support fundraising and board