Camp Host

Colonial Group; United States; Presencial; USD 25 000 - 36 000; Tempo integral

Resumo da oferta

Colonial Group is seeking a friendly Camp Host to greet guests, answer questions, collect campground fees, and promote recreation activities within the park.

You will perform light maintenance, help guests with problems, keep facilities clean, and provide information about local attractions. Strong communication, basic computer skills, and ability to stay on your feet are essential.

Qualificações

• Excellent communication and customer service skills, including the ability to remain calm and friendly when confronted with upset visitors or problems.
• Basic writing and computer skills
• The ability to be on your feet, ride a bike, and/or drive a golf cart, and move around freely with guests.
• Ability to work positively with other campground employees and other staff members.
• Support all company policies and procedures

Responsabilidades

• Greeting guests
• Collecting fees
• Preparing weekly revenue and attendance reports
• Helping guests solve problems
• Cleaning exterior and interior facilities (particularly bathroom buildings)
• Some light maintenance
• Provide information about the resort and local attractions
• Picking up litter throughout the complex
• Maintain a neat and orderly campsite
• Assist other employees when asked
• Ensures the property is clean, orderly, well-manicured, and guest-ready always
• Performs other duties as assigned
• Provides regular and reliable attendance

Conhecimentos

Customer service

Communication

Basic writing

Computer skills

Teamwork

Policy adherence

Physical mobility

Formação académica

High school diploma or GED

Descrição da oferta de emprego

INTRODUCTION TO ROLE:

Camp Host responsibilities include greeting guests, answering questions, performing routine maintenance, cleaning lights, and possibly collecting campground fees. Using a creative assortment of methods, assist in promoting recreation operations and activities to internal and external sources.

Benefit eligibility:

• Seasonal roles are noteligible for health benefits.


• Seasonal roles are eligible for sick time and holiday pay

WHO WE ARE LOOKING FOR:

• Excellent communication and customer service skills, including the ability to remain calm and friendly when confronted with upset visitors or problems


• Basic writing and computer skills


• The ability to be on your feet, ride a bike, and/or drive a golf cart, and move around freely with guests


• Ability to work positively with other campground employees and other staff members


• Support all company policies and procedures

WHAT YOU WILL WORK ON:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greeting guests


• Collecting fees


• Preparing weekly revenue and attendance reports


• Helping guests solve problems


• Cleaning exterior and interior facilities (particularly bathroom buildings)


• Some light maintenance


• Provide information about the resort and local attractions


• Picking up litter throughout the complex


• Maintain a neat and orderly campsite


• Assist other employees when asked


• Ensures the property is clean, orderly, well-manicured, and guest-ready always


• Performs other duties as assigned


• Provides regular and reliable attendance

WHO YOU WORK WITH:

The Camp Host will report to the General Manager and work closely with the Assistant General Manager.

WHAT YOU BRING:

• High school degree or GED equivalent


• Previous customer service experience required


• Thorough knowledge of the recreation industry programs and amenities

WHAT IT TAKES (PHYSICAL REQUIREMENTS):

• While performing the duties of this job, the employee is frequently required to sit, talk, or hear.


• The employee must walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.


• The employee must occasionally lift and or move up to 50 pounds. Specific vision abilities required for this job include close vision and the ability to adjust focus.


• Working in an outdoor setting, the employee must be able to perform in all types of weather conditions.