CAM Operations Associate II

M&T Bank Corporation; New York (NY); On-site; USD 24,796 - 38,999; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Paid volunteer time

Job summary

M&T Bank Corporation in Getzville, NY is seeking an Operations Associate II to support foreclosure processes by handling demand letter distribution and related tasks across multiple states. You will process MI claims, REO payee headers, and initial foreclosure evaluations, while coordinating state filings and mail-merge activities.

The role requires one year of office experience, solid PC skills, strong communication, and the ability to work independently across multiple lines.

Qualifications

• 1 year relevant office experience or mortgage collections experience.
• Proficient PC skills including word processing, spreadsheet and email software.
• Strong communication and time management skills.
• Ability to work independently and flexibility to support multiple business lines.
• Motivated team player with a positive and friendly attitude.
• Strong analytical abilities and problem solving.

Responsibilities

• Handle processing of MI Claim requests for the appropriate MI Company.
• Complete REO Payee Header requests, Foreclosure Evaluations, and Mortgage/Consumer check processing.
• Initiate and complete the state demand letter process for assigned states including registration procedures.
• Complete letter requests via Sharepoint including mail merge and quality review.
• Manage daily production of Online Letter Writer queues, certified mail labels, and UPS requests.
• Assist Mail Operations with sorting and delivery of mail items and warehouse support.
• Process daily scanning/indexing functions for all business lines within CAM.
• Identify and resolve problematic situations and escalate to Supervisor when needed.
• Adhere to compliance and risk controls and internal audit points.
• Promote an environment reflecting the M&T Bank brand.

Skills

Office experience

PC skills

Communication

Time management

Independent work

Team player

Analytical abilities

Education

Associate’s degree

Accounting experience

Legal document processing/foreclosure experience

Job description

## CAM Operations Associate IIApplyremote type: Onsite Positionlocations: Getzville, NYtime type: Full timeposted on: Posted Todayjob requisition id: R88553# **Overview:**Supports foreclosure process by handing demand letter distribution for several states within M&T Bank’s footprint.## **Primary** Responsibilities**:*** Handle the processing of MI Claim requests for the appropriate MI Company.* Responsible for the accurate completion of REO Payee Header requests, Foreclosure Evaluations, and Mortgage/Consumer check processing.* Initiate and complete the state demand letter process for assigned states including the appropriate registration procedure.* Complete letter requests through Sharepoint Site environment including quality review and mail merge process execution.* Manage daily production of Online Letter Writer (OLLW) queues, certified mail labels, and UPS requests.* Assist Mail Operations with the sorting and delivery of mail items along with providing support for various warehouse duties.* Process daily scanning/indexing functions for all business lines within Customer Asset Management.* Identify and resolve problematic situations when appropriate referring more complex problems to Supervisor for review.* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Complete other related duties as assigned.## **Scope of** Responsibilities**:**This position interacts mainly with internal CAM departments.## **Education and Experience Required:**1 year relevant office experience or mortgage collections experience.Proficient PC skills including word processing, spreadsheet and email software.Strong communication and time management skills.Ability to work independently and flexibility to support multiple business lines.Motivated team player with a positive and friendly attitude.Strong analytical abilities and problem solving.## **Education and Experience Preferred:**Associate’s degree.One year of accounting experience.Two years legal document processing or foreclosure experience.Demonstrated ability to provide direction and lead others.Knowledge of State and Federal regulations and Bank policy for all states that the Bank conducts business in.Notary Public (as required by department needs).Knowledge of M&T Bank systems.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.31 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Getzville, New York, United States of America### About UsGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.**As an employer of choice, we are proud to offer** **competitive benefits** ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. ViewM&T’s Human Capital Report to learn more.**Ready to join our team?** Submit your application today!If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [e-mail] for assistance.