CAM Analyst III - System Updates

mtb; Getzville (NY); On-site; USD 62,000 - 104,000; Full time

Job summary

M&T Bank in Getzville, NY seeks an experienced CAM project lead to independently drive initiatives across Default Servicing. You will liaise with business partners in Banking, Mortgage and Retail, analyze data and prepare reports, and guide system enhancements while ensuring regulatory compliance.

Strong analytical, organizational, and communication skills are essential for success in a fast-paced, collaborative environment.

Qualifications

• Bachelor's degree and a minimum of 2 years' related experience, or 6 years of combined higher education and/or work experience with at least 2 years in a related role.
• Experience in collections and/or default servicing.
• Strong analytical and organizational skills.
• Proficiency with PCs, word processing, and spreadsheet software.

Responsibilities

• Serve as senior resource in CAM and represent business practices and interests in various projects with internal and external stakeholders.
• Interact with business partners across the Business Banking, Commercial, Consumer, Mortgage and Retail platforms to leverage technology, system enhancements and projects, while also representing inclusive needs for all aspects of default servicing.
• Develop and produce mid-complexity departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM.
• Conduct complex analysis and judgment-based work over multiple disciplines to support CAM decisions.
• Conduct complex data review, research, and/or reconciliation for assigned areas of CAM.
• Lead the drafting and/or editing of procedures related to one or more functional areas of CAM to maintain their currency.
• Lead support provided for departmental audits including user certifications and compliance testing for CAM.
• Manage the planning, testing and implementing of new projects, systems, products and regulatory changes impacting assigned CAM team(s).
• Lead departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned CAM team(s).
• Provide functional system knowledge to colleagues within one or more functional areas of CAM.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

Skills

Analytical skills

Organizational skills

Communication skills

Education

Bachelor's degree

Job description

Overview

Independently leads projects within one or more functional areas within Default Servicing (internally known as Customer Asset Management (CAM)) and represents these areas in cross-functional, high visibility projects involving business partners outside of CAM.

Primary Responsibilities

• Serve as senior resource in a defined area of CAM and represent business practices and interests in various projects with internal and external stakeholders.
• Interact with business partners across the Business Banking, Commercial, Consumer, Mortgage and Retail platforms to leverage technology, system enhancements and projects, while also representing inclusive needs for all aspects of default servicing.
• Develop and produce mid-complexity departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM.
• Conduct complex analysis and judgment-based work over multiple disciplines to support CAM decisions.
• Conduct complex data review, research, and/or reconciliation for assigned areas of CAM.
• Lead the drafting and/or editing of procedures related to one or more functional areas of CAM to maintain their currency.
• Lead support provided for departmental audits including user certifications and compliance testing for CAM.
• Manage the planning, testing and implementing of new projects, systems, products and regulatory changes impacting assigned CAM team(s).
• Lead departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned CAM team(s).
• Provide functional system knowledge to colleagues within one or more functional areas of CAM.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Supervisory/Managerial Responsibilities

Not Applicable

Education and Experience Required

• Bachelor's degree and a minimum of 2 years' related experience, or in lieu of a degree, a combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' related experience
• Experience in collections and/or default servicing
• Strong analytical skills
• Strong organizational skills
• Proficiency with personal computers as well as pertinent word processing and spreadsheet software
• Strong verbal and written communication skills

Education and Experience Preferred

• Prior experience in functional areas supported

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Getzville, New York, United States of America