CAM Timeline Control Specialist III

mtb; United States; On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank is seeking a skilled Foreclosure Operations Manager to oversee foreclosure progress across assigned loan portfolios and to provide subject matter expertise for the team. This role acts as the primary escalation point and coordinates with attorneys to resolve disputes, ensuring alignment with investor guidelines and regulatory requirements.

The role emphasizes strong communication, detailed review of cases, and leadership in updating procedures and reporting for investor and regulatory

Qualifications

• Minimum 2 years in Default Servicing related field (collections, REO, loss mitigation) and a combined 4 years of higher education/work experience.
• Strong written and verbal communication skills.
• Detail oriented with good analytical abilities.

Responsibilities

• Monitor foreclosure progress and ensure portfolios align with guidelines.
• Serve as primary escalation contact for team and other departments.
• Ensure FHA 1st legal deadlines are met when referred to foreclosure.
• Review and validate loan data on foreclosure exception reports.
• Approve additional attorney fees within limits; track legal expenses.
• Perform QC on investor bidding instructions and ensure compliance.
• Regularly review assigned loans and update documentation.

Skills

Strong written and verbal comms

Detail oriented

Analytical and problem solving

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Word

Excel

Job description

Overview:

This position is responsible for monitoring and overseeing the foreclosure process for loans assigned to team members to ensure foreclosures remain on track with investor guidelines. This position also provides subject matter expertise to the team and handles escalated issues, as well as being responsible for managing a portfolio of loans involved in complex litigation and protecting M&T's interest in the subject mortgaged property. In addition, this position performs the highest risk administrative functions related to the foreclosure process.

Primary Responsibilities:

• Monitor progress of foreclosures through queues and reporting, ensuring team is effectively working their portfolios and compliance with state/federal and investor guidelines. Work with foreclosure attorney, outside counsel and/or in house counsel to resolve disputes involving property in which the bank or its investors have an interest.
• Serve as primary escalation contact for both associates on the team, attorneys and other departments.
• Work with Foreclosure team to ensure FHA 1st legal deadlines are met once the loan is referred to foreclosure, including filing and tracking of any necessary extension requests.
• Research, validate and update loans appearing on various foreclosure exception reports, including but not limited to No Dual Track, clean up and investor timeline reports.
• Provide approval of additional attorney fees beyond associate level approval limit. Maintain tracking and reporting of legal expense on litigation files outside of the foreclosure action.
• Perform QC review and approval of investor bidding instructions, ensuring adherence to investor/MI guidelines.
• Conduct regular 'side by sides' with team to discuss loan level issues and procedures. Conduct a review of all assigned loans at a minimum of every 30 days, including the updating of documentation and follow up.
• Ensure compliance with federal, state, regulatory and investor guidelines regarding foreclosure.
• Work with management to revise, update and implement procedure changes as well as create new procedures. Gather departmental information and assemble presentations for regular investor, regulatory and internal meetings.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Complete other related duties as assigned.

Scope of Responsibilities:

This position interacts with CAM management and external third-party foreclosure attorneys to ensure successful and timely completion of foreclosure, consistent with investor guidelines and regulatory requirements.

Education and Experience Required:

A combined 4 years' higher education and/or work experience, including a minimum of 2 years' Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation).

• Working knowledge of word processing and spreadsheet software.
• Strong written and verbal communication skills.
• Detail oriented.
• Strong analytical and problem solving skills.
• Ability to work effectively in a team environment.

Education Experience Preferred:

• 3 years' Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation).
• Proven leadership ability.
• Knowledge of bank and departmental systems.
• Understanding of mortgage product including home equity loans and lines of credit, general operation and systemic functions including payment allocation and escrow.
• Experience training new staff and implementing procedures and process changes.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

Location

Clanton, Alabama, United States of America