Calm 911 Dispatcher: Handle Critical Calls & Dispatch

911 Emergency Communications; Rutherford (TN); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Training

Job summary

911 Emergency Communications in Gibson, TN, seeks an emergency dispatcher to coordinate police, fire, and medical resources. You will receive calls, verify locations, and relay information to responders while managing multiple communications systems.

Requirements include a high school diploma or GED, strong typing, active listening, clear speech, and the ability to stay calm under pressure. Evening/weekend shifts and overtime may apply.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.
• Certifications may be required depending on agency.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer literacy

Information organization

Education

High School Diploma

GED

Job description

911 Emergency Communications in Gibson, TN, seeks an emergency dispatcher to coordinate police, fire, and medical resources. You will receive calls, verify locations, and relay information to responders while managing multiple communications systems.

Requirements include a high school diploma or GED, strong typing, active listening, clear speech, and the ability to stay calm under pressure. Evening/weekend shifts and overtime may apply.