Calm 911 Dispatcher | Dispatch & Save Lives

Emergency Telecommunicator Services; Manalapan Township (NJ); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime compensation

Job summary

Emergency Telecommunicator Services in Manalapan, NJ seeks 911 Emergency Dispatcher to connect distressed callers with responders. You will receive emergency and nonemergency calls, verify locations, and relay critical information while coordinating resources.

Responsibilities include documenting incident details, entering data into dispatch systems, and maintaining confidentiality in a fast-paced environment.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; others require experience or current certifications.
• Typing accuracy, active listening, clear speech, basic computer proficiency, and organizing information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Manalapan, NJ seeks 911 Emergency Dispatcher to connect distressed callers with responders. You will receive emergency and nonemergency calls, verify locations, and relay critical information while coordinating resources.

Responsibilities include documenting incident details, entering data into dispatch systems, and maintaining confidentiality in a fast-paced environment.