Call Center Support Specialist — Growth Path to Supervisor

Syncrotist; Dayton (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Syncrotist in Dayton, OH is seeking a Call Center Support Representative to handle high-volume inbound calls and assist with caregiver scheduling and urgent escalations. You will respond to chat and email requests, document interactions, and follow structured communication protocols.

The role offers a 24/7/365 operation and opportunities for growth from entry level to supervisory roles. A strong typing speed, clear verbal communication, and the ability to multitask under time pressure are

Qualifications

• 40+ WPM typing speed
• Strong verbal communication
• Ability to multitask under time pressure
• Background check required
• High school diploma or equivalent

Responsibilities

• Manage high-volume inbound calls
• Support caregiver scheduling and urgent escalations
• Respond to chat and email requests
• Accurately documenting every interaction
• Following structured communication protocols

Skills

Typing 40+ WPM

Strong verbal communication

Multitasking under pressure

Education

High school diploma or equivalent

Job description

Syncrotist in Dayton, OH is seeking a Call Center Support Representative to handle high-volume inbound calls and assist with caregiver scheduling and urgent escalations. You will respond to chat and email requests, document interactions, and follow structured communication protocols.

The role offers a 24/7/365 operation and opportunities for growth from entry level to supervisory roles. A strong typing speed, clear verbal communication, and the ability to multitask under time pressure are