Call Center Sales Agent - Verizon - 9/21

OneTouch Direct, LLC; Tampa (FL); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Uncapped bonuses

6 checks per month

Classroom training

1-on-1 support

Health care plan

Growth opportunities

Employee referrals

Diverse culture

Referral bonus

Job summary

OneTouch Direct in Tampa, FL is hiring a Call Center Sales Agent for Verizon. The role blends customer service with sales, offering the chance to represent Verizon while supporting customers and business operations.

Responsibilities include handling inbound and outbound calls, promoting Verizon products, assisting business customers with inquiries, billing, and account management. We provide classroom training, 1-on-1 support, and incentives.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required.
• Excellent communication and interpersonal skills.
• Strong sales orientation with the ability to handle objections and close sales.

Responsibilities

• Handle inbound and outbound calls with professionalism and enthusiasm.
• Promote Verizon products and services effectively to meet sales targets.
• Assist business customers with inquiries, billing, technical support, and account management.
• Document and maintain accurate customer information and interactions.
• Contribute to team goals and positive working environment.
• Adhere to company protocols and compliance guidelines.

Skills

Communication skills

Sales orientation

Customer service

CRM software

Teamwork

Education

High school diploma or equivalent

Tools

CRM software

Job description

OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

• GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
• 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and enthusiasm.
• Promote Verizon products and services effectively to meet sales targets.
• Assist business customers with inquiries, billing, technical support, and account management.
• Document and maintain accurate customer information and interactions.
• Contribute to team goals and positive working environment.
• Adhere to company protocols and compliance guidelines.

• High school diploma or equivalent required; additional education a plus.
• Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required.
• Excellent communication and interpersonal skills.
• Strong sales orientation with the ability to handle objections and close sales.
• Basic computer proficiency and comfort with CRM software.
• Positive attitude, strong work ethic, and team collaboration skills.

• Full-Time Hours: 40 hours per week schedule, with overtime opportunities!

• GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
• 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
• Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
• Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
• Benefits: Health Care Plan (Medical, Dental & Vision)
• Growth: Opportunity for professional advancement as we grow!
• Culture: Diverse, welcoming culture with Employee Resource Groups
• Referrals: Refer a friend and earn up to $2,000 per person!