Call Center Representative/ Customer Service

Wilkins Research Services, LLC; Chattanooga (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training

Job summary

A leading market research firm in Chattanooga, TN is seeking dedicated individuals for the role of Call Center Interviewers. You will be responsible for conducting scripted interviews and ensuring data accuracy while maintaining professionalism. Strong communication skills and attention to detail are essential. No prior experience is required as comprehensive training is provided. Join us in a supportive work environment where you can make a difference.

Qualifications

• Strong attention to detail required.
• Excellent verbal communication skills expected.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Conduct scripted interviews with survey participants.
• Accurately record responses and data in the system.
• Ensure a high level of professionalism and courtesy.

Skills

Excellent communication skills

Attention to detail

Ability to work in a fast-paced environment

Job description

Join Our Team at Wilkins Research Services LLC!

Are you looking for a rewarding opportunity to make a difference in people's lives? Do you have excellent communication skills and a passion for conducting interviews? Look no further, because Wilkins Research Services LLC in Chattanooga, TN is seeking dedicated individuals to join our team as Call Center Interviewers!

Job Description

As a Call Center Interviewer at Wilkins Research Services LLC, you will play a crucial role in gathering valuable information through phone interviews. Your responsibilities will include:

• Conducting scripted interviews with survey participants
• Accurately recording responses and data in our system
• Ensuring a high level of professionalism and courtesy at all times
• Adhering to strict confidentiality guidelines and ethical standards
• Meeting productivity and quality targets set by management

Successful candidates for this role will have a strong attention to detail, excellent verbal communication skills, and the ability to work efficiently in a fast-paced environment. Prior experience in a call center or customer service role is a plus, but not required. We provide comprehensive training to all new hires to set you up for success as a Call Center Interviewer.

If you are a team player who is passionate about gathering data and making a difference, we want to hear from you!

About Us

Wilkins Research Services LLC is a leading provider of market research and data collection services. We pride ourselves on delivering high-quality, accurate information to help our clients make informed decisions. Our team of Call Center Interviewers plays a vital role in the success of our projects by conducting essential interviews and gathering valuable data. Join us at Wilkins Research Services LLC and be a part of a dynamic and supportive work environment dedicated to excellence in research.