Call Center Representative

Beacon Hill; Robinson Township (Allegheny County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Benefits

Flexible schedules

Job summary

Beacon Hill in Robinson Township, Pennsylvania is seeking a Call Center Representative to verify patient insurance coverage and manage benefits verification tasks. The role handles outbound calls and coordination with internal teams to ensure accurate information.

Applicants should have 1+ year of healthcare or call center experience, basic computer skills, and a willingness to work with varied schedules. Benefits and weekly pay are offered.

Qualifications

• 1+ year of healthcare or call center experience.
• Experience with benefits verification is a plus.
• Proficient computer skills.

Responsibilities

• Make outbound phone calls to verify patient insurance coverage.
• Identify any payer coverage restrictions.
• Document prior authorization and appeals protocols.
• Communicate regularly with internal and external parties.

Skills

Healthcare experience

Call center experience

Job description

Call Center Representative (A1466683PIT) Robinson Township, Pennsylvania

Salary: USD18 - USD21 per hour + benefits

Well-established healthcare company in search of Benefits Investigation Specialist to join their team! Searching for individuals with prior healthcare-based customer service experience. This company offers a variety of schedules to choose from, benefits, and weekly pay!

Responsibilities:

• Make outbound phone calls to verify patient insurance coverage
• Identify any payer coverage restrictions
• Document prior authorization and appeals protocols
• Communicate regularly with internal and external parties

Requirements:

• 1+ year(s) of experience in a healthcare or call center based role
• Previous experience working in benefits verification a plus
• Computer proficiency