Call Center Rep - Part Time (29 hours)

First Community Credit Union - Houston, TX; Houston (TX); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading credit union in Houston is seeking a part-time Call Center Representative to provide excellent service in their Call Center Department. Candidates must have customer service experience and be flexible to work evenings, alongside training commitments. This role offers opportunities for growth within a supportive, member-focused environment with comprehensive benefits.

Benefits

Medical, dental, vision insurance

Paid time off and volunteer leave

401(k) with generous matching

Free membership

Digital banking services

Qualifications

• At least one year of customer service experience.
• Flexibility to work until 8 pm on weekdays.
• Available for on-site training for three to six months.

Responsibilities

• Manage multiple daily calls.
• Provide excellent member service.
• Meet call volume goals and seek cross-sell opportunities.

Skills

Customer Service

Bilingual (Spanish)

Job description

Join to apply for the Call Center Rep - Part Time (29 hours) role at First Community Credit Union - Houston, TX

We are currently seeking a Part-Time Call Center Representative to work remotely supporting our Call Center Department. This position manages multiple daily calls and completes various administrative tasks. Responsibilities include providing excellent member service, meeting call volume goals, and seeking cross-sell opportunities. The ideal candidate has at least one year of customer service experience, flexibility to work until 8 pm on weekdays, and is available for on-site training for three to six months at our NW Houston location, including Saturdays. Bilingual (Spanish) skills are preferred.

If you want to make a “First-Rate” difference in members’ lives, this is an excellent opportunity!

FCCU is hiring top talent for 17 branches and corporate roles across Houston to Dallas/Fort Worth. As a progressive $2B+ asset credit union based in Houston, we offer comprehensive benefits including medical, dental, vision, disability, life insurance, paid time off, volunteer leave, 401(k) with generous matching, community service events, free membership, digital banking services, security features, and more. Established 70 years ago, FCCU has expanded from serving Spring Branch ISD employees to serving members across 25 Texas counties, with over 147,000 members today. We operate under the philosophy of "people-helping-people" and are committed to high-tech, high-touch service.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Banking