Call Center Rep - Part Time (29 hours)

First Community Credit Union - Houston, TX; Houston (TX); Remote; USD 25,000 - 35,000; Part time

Job summary

Join a leading credit union as a Part-Time Call Center Representative. This role involves managing calls, providing exceptional member service, and supporting administrative tasks. Ideal candidates are customer-focused, flexible, and preferably bilingual in Spanish. Enjoy comprehensive benefits and a supportive work environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) with generous match

Paid time off

Volunteer leave

Free credit union membership

Qualifications

• At least one year of customer service experience.
• Flexibility to work until 8 pm during weekdays.

Responsibilities

• Manage multiple daily calls and complete various administrative tasks.
• Provide first-rate member service and meet call targets.

Skills

Customer Service

Bilingual (Spanish)

Job description

Join to apply for the Call Center Rep - Part Time (29 hours) role at First Community Credit Union - Houston, TX.

We are currently seeking a Part-Time Call Center Representative to work remotely supporting our Call Center Department. This position effectively manages multiple daily calls and completes various administrative tasks. The Call Center Rep is responsible for providing first-rate member service, meeting daily and monthly call targets, and seeking cross-sell opportunities. The ideal candidate will have at least one year of customer service experience, flexibility to work until 8 pm during weekdays, and availability for on-site training at our NW Houston location for three to six months, including Saturdays. Bilingual (Spanish) skills are preferred.

If you are interested in making a “First-Rate” difference in our members’ lives, this is an excellent opportunity for you!

FCCU is hiring top talent for 17 branches and corporate roles across Houston to Dallas/Fort Worth. We are a progressive $2B+ asset credit union based in Houston, Texas. Our benefits include medical, dental, vision, disability insurance, family life coverage, paid time off, volunteer leave, 401(k) with a generous match, community service events, free credit union membership, digital banking services, security products, and more. We serve over 147,000 members across 17 locations, operating under the philosophy of "people-helping-people."

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Banking